Treatment Court Community Coordinator

Position Summary

The Treatment Court Community Coordinator provides person-centered, recovery-oriented services to adults living with serious and persistent mental illness, including co-occurring substance use and physical health needs. Working primarily in the community with treatment court participants, this position helps individuals pursue life goals, manage symptoms, strengthen daily living and wellness skills, access housing and resources, and remain engaged in treatment. The role coordinates with providers, hospitals, natural supports, and community partners while maintaining timely documentation, confidentiality, professional boundaries, and safety.

Essential Duties and Responsibilities

- Beginning at initial screening, offer the full range of services before a client enters a plea in the treatment court program. Provide services in the community in accordance with assessed needs, person-centered plans, preferences, strengths, goals, and readiness for change. Use active outreach and motivational engagement to begin building recovery capital, including with individuals reluctant to participate.

- Partner with clients and the treatment court team to develop, review, and update strengths-based service or treatment plans. Set measurable goals, select interventions, and review progress together. Provide rehabilitation, coaching, and skill-building related to symptom management, daily living, communication, self-advocacy, problem-solving, and community participation.

- Recognize and respond to psychiatric, substance use, medical, housing, or other crises within training and role limits; complete assigned risk assessments and crisis or safety plans; use approved de-escalation procedures; obtain consultation; and facilitate emergency evaluation or a higher level of care when indicated.

- Maintain appropriate contact with hospitalized individuals and participate in authorized staffing, discharge planning, care transitions, and follow-up to support successful reintegration into the community.

- Facilitate psychoeducational groups for mental health court participants monthly. Attend hearings for Mental Health Court, KC Wellness, Drug Court, and DWI Court and provide periodic updates to the treatment court team.

- Help clients address housing instability and basic needs by identifying options, coordinating referrals, supporting applications, and resolving barriers.

- Provide motivational interviewing for co-occurring mental health and substance use conditions; coordinate referrals to qualified substance use professionals and communicate with the treatment team and court personnel regarding progress and barriers.

- Coordinate with the Healthcare Home team, clinicians, prescribers, nurses, hospitals, community providers, family members, and authorized supports to advance whole-person wellness, healthcare access, referrals, care transitions, and self-advocacy.

- Accompany clients to medical, dental, and behavioral health visits when appropriate. Help schedule appointments, locate affordable care, and plan for transportation and follow-up. Advocate for clients to receive appropriate healthcare and help resolve barriers to care.

- Complete accurate, person-centered progress notes in Avatar NX or the assigned electronic health record within 72 hours of service delivery, clearly documenting interventions, individual response, progress, medical necessity, and planned follow-up; maintain all other assigned records within required timeframes.

- Manage scheduling, caseload activity, follow-up, documentation, and administrative responsibilities to meet access, billing, timeliness, and productivity standards; participate in required meetings, supervision, staffing, and training; use assigned technology effectively.

- Protect confidential information; follow client-rights, mandated-reporting, incident, safety, infection-control, vehicle, and emergency requirements; travel throughout Beacon's service area; and perform related duties as assigned.

Expectations and Success Measures

- Demonstrate consistent ownership by completing assigned work accurately and on time. Communicate early when priorities, workload, or deadlines are at risk.

- Maintain professional, courteous, and composed communication with employees, applicants, managers, and vendors.

- Deliver respectful, dependable, person-centered, recovery-oriented, trauma-informed, and culturally responsive services that promote dignity, choice, independence, wellness, and progress toward individualized goals.

- Deliver the support identified in each treatment plan, address service barriers and disengagement risk promptly, and keep treatment, risk, crisis, safety, referral, and care-coordination information current and individualized.

- Recognize changes in symptoms, functioning, substance use, medical status, housing, or safety and complete required consultation, escalation, emergency response, documentation, and follow-up without delay.

- Ensure documentation is accurate, objective, person-centered, compliant, and sufficient to support the intervention and its medical necessity.

- Consistently meet established expectations for participant contact, service access, productivity, billing, documentation, attendance, punctuality, meetings, training, communication, and follow-through.

- Use motivational interviewing, stage-matched interventions, wellness coaching, rehabilitation strategies, and resource navigation within scope; collaborate effectively; use assigned systems proficiently; and maintain confidentiality, client rights, ethical conduct, professional boundaries, and information security.

- Maintain a qualifying education and experience combination: an associate or bachelor's degree in social services or a related field, or at least four years of related work experience. Employees entering with a degree are expected to possess or develop the equivalent of one to three years of relevant experience consistent with program requirements.

- Maintain current CPR/First Aid certification, a valid driver's license, state-required automobile insurance, reliable transportation, required training, and the ability to travel regularly throughout Beacon Mental Health's service area.

Competencies

- Person-Centered, Recovery-Oriented, Trauma-Informed, and Culturally Responsive Practice

- Community Engagement, Active Outreach, Motivational Interviewing, and Trust-Building

- Knowledge of Serious Mental Illness, Co-occurring Conditions, and Functional Needs

- Crisis Recognition, De-escalation, Risk Assessment, Safety Planning, and Timely Escalation

- Strengths-Based Treatment Planning, Rehabilitation and Skill-Building, and Goal Support

- Caseload Management, Care Coordination, Housing Stabilization, Whole-Person Wellness, and Advocacy

- Communication, Active Listening, Interdisciplinary Collaboration, and Professional Boundaries

- Accurate Documentation, Avatar NX, Technology Proficiency, Productivity, and Accountability

- Confidentiality, Ethics, Client Rights, Sound Judgment, Adaptability, and Reliability

Physical Demands and Work Environment

This office- and community-based role requires frequent local driving; communication and technology use; sitting, standing, walking, reaching, bending, and entering varied community settings; and occasional lifting or moving up to 50 pounds. Work conditions and exposure to behavioral health crises may vary. Reasonable accommodations may be made for qualified individuals with disabilities.