Director, U.S. Supervisory Affairs

The Global Government Affairs group within the General Counsel’s Organization seeks a Director, U.S. Supervisory Affairs to support a range of high-priority engagements with the federal banking regulators that oversee American Express, including the Federal Reserve Bank of New York (FRB), Office of the Comptroller of the Currency (OCC), and Federal Deposit Insurance Corporation (FDIC). The U.S. Supervisory Affairs team is responsible for managing those supervisory relationships and driving excellence across supervisory engagements. The team supports the end-to-end lifecycle of regulatory supervision, including exams and remediation of regulatory findings, as well as routine monitoring interactions and ad hoc engagements.

This Director role is a highly visible and strategic position with significant and regular interaction with senior leaders across the company. By providing guidance on supervisory focus areas and expectations, the successful candidate will help drive a cohesive approach to supervision and ensure the company is well-positioned to demonstrate adherence to those expectations. When engagements result in regulatory findings, this individual will continue to work closely with stakeholders as they implement change.

The U.S. Supervisory Affairs team is organized by risk profile areas to enable specialization, focus, and dedicated attention to the applicable internal teams and corresponding regulators. The areas supported by this Director are likely to include Enterprise Risk Management, Operational Risk Management, the Internal Audit function, and the governance of American Express National Bank. Partnership and collaboration across the broader U.S. Supervisory Affairs team allows for exposure to other risk areas and stakeholder groups.

Minimum Qualifications:

- 6+ years of relevant work experience, preferably in regulatory relationship management, risk management, compliance, legal, or related functions.
- Broad understanding of the remit and lifecycle of regulatory supervision and experience interacting with supervisory teams of federal banking regulators, responding to their inquiries, or remediating their findings.
- Excellent organizational skills, attention to detail, sense of accountability, and ability to handle multiple complex projects concurrently within a deadline-driven environment.
- Strong interpersonal skills and ability to build relationships and operate effectively at all levels of the organization and with agency personnel.
- Excellent ability to communicate complex issues clearly and succinctly, in both written and oral format, and to calibrate communications effectively for senior leaders and regulators.
- Strong leadership skills, including ability to lead teams and drive coordination and results in a cross-functional organizational environment.
- Strategic mindset, sound judgment, and comfort and tact challenging perspectives
- Self-motivated with a high level of personal energy and commitment, operating with a sense of urgency as needed.
- Bachelor’s degree required, relevant advanced degree or equivalent experience a plus.