Donor Services Associate I - Moscow, ID- Full &/or Part-time/Hourly

Goodwill Industries of the Inland NorthwestMoscow, IdahoOn-sitePart-timeNew grad, 0–1 yearsListed 3 hours ago

Apply now

About this role

Closes: 12/13/26

Wage: $ 16.31 p/h

Employment Benefits: https://discovergoodwill.org/benefits/

NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.

Summary:
Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Must pass background check.

Essential Functions:

- Provide outstanding customer service.

- Greet donors at their vehicle.

- Assist in unloading acceptable donations in a timely and courteous manner.

- Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.

- Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code. This includes issued items such as DSC vests.

- Prepare records and reports, as requested.

- Keep supervisor informed of problems and suggestions related to the job.

- Store DSA's will perform other duties in production and retail as assigned.

- Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.

- Sort donations according to current Goodwill Industries of the Inland Northwest requirements.

- Store DSA's will ensure donations are secure and appropriate sort is performed indoors.

- Keep donation area neat, clean, and orderly.

- Ensure equipment is in good working order.

- Maintain an accurate count of donors on the DSC Worksheet.

- Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual).

- Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.

- Report any maintenance or safety discrepancies immediately to your supervisor.

- Attend department, organization and other meetings/training as required.

- Work collaboratively with Workforce and Family Services to provide client services.

- Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.

- Properly wear and maintain all required Personal Protective Equipment (PPE).

- Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.

- Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).

- Other duties as assigned.