Account Manager

Rogers CorporationChinaRemote, On-siteFull-timeMid level, 2–5 yearsListed 2 days ago

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About this role

Summary:

This role is responsible for growing business with existing and new customers an assigned region. Acquire knowledge around new sales opportunities and assist with the upsell and cross-sell of products and services to existing clients.

Essential Functions:

- Provide direct sales and account coverage of assigned region to meet or exceed plan forecast.

- Ownership of strategy, sales budget and customer satisfaction of key accounts in the assigned territory. Develop and execute a sales growth plan to achieve long term strategic growth plan.

- Provide sales support for new applications and new product growth objectives of the business units. Penetrate new markets and help new product promotions.

- Arrange and facilitate key customer visits within the region for marketing and other functional employees in support of the territory sales objectives.

- Administer pertinent distributor agreements in assigned territory.

- Use customer relationship management (CRM) tools to document visit reports, new opportunities, contracts and market conditions within assigned territory. Recommend new processes or strategies to capture or protect business opportunities.

- Provide monthly territory forecast updates that feed into the Smart Planning program.

- Monitor, analyze and report on competitive activities within the assigned region.

- Develop, maintain and communicate competitive activity to peers, division and sales management.

- Other duties as assigned.

Qualifications:

- Bachelor's Degree in Engineering or related field. May consider equivalent work experience in lieu of degree.

- 4+ years of experience in sales and direct account management.

- Proven track record of increasing sales and market share.

- Experience in customer relationship management (CRM) software.

- Strong verbal and written English communication skills

- Travel: Up to 40%