About this role
About the Role
The Manager, Field Sales (Stationery) is responsible for developing and executing targeted field sales strategies to drive revenue growth and market penetration across assigned territories in the stationery category. This role makes a direct and meaningful impact on DKSH's Sales function by building strong customer relationships, leading high-performing sales teams, and translating market insights into consistent business results.
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What You Will Deliver
- Manage departmental operating budgets and costs within annual allocations to ensure the efficient and responsible use of resources
- Develop and implement short- and long-term sales strategies and territory plans, including sales route planning and new customer generation, to achieve targets for assigned businesses and territories
- Assign geographical sales territories, establish budgets, and monitor team Key Performance Indicator (KPI) achievements through regular structured reviews that provide clear feedback on performance gaps and improvement priorities
- Manage and monitor the progress of sales activities, including market hygiene and store call cycles, implementing customized solutions in response to evolving market conditions and trends
- Monitor costs and provide input on pricing and contract terms to achieve targeted margins, supporting negotiations and deal-closing processes
- Identify product gaps and business improvement opportunities through analysis of lost sales data, customer feedback, and market intelligence
- Manage sales reporting and projected sales and margin forecasts, proposing opportunities for customer base expansion based on market knowledge
- Drive continuous improvement across sales processes, sales plans, and customer satisfaction practices, analyzing collection trends and recommending solutions for prompt payments
- Manage customer issue resolution effectively and recommend preventive actions to minimize the recurrence of future incidents
- Build and develop strong customer relationships to support the achievement of long-term business objectives
- Collaborate with internal stakeholders to better understand client requirements and leverage cross-product and cross-industry business opportunities
- Administrative duties and coordination tasks as required
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What You Bring
- Bachelor's degree in Business Administration, Marketing, or a related field
- Minimum 5 to 8 years of experience in sales, preferably in the Fast-Moving Consumer Goods (FMCG) industry, with at least 2 to 3 years in a supervisory or managerial role
- Proven experience managing field sales teams, sales territories, and distribution channels, particularly in General Trade (GT)
- Strong understanding of sales operations, route planning, market execution, customer management, and distribution strategies
- Demonstrated ability to drive sales performance, achieve business targets, and manage sales KPIs
- Sound knowledge and understanding of the industry, market landscape, competitors, and customers, with an established network of contacts
- Strong leadership, coaching, negotiation, and communication skills
- Excellent analytical and problem-solving skills with the ability to interpret sales performance data, market trends, and business opportunities
- Proficiency in Microsoft Office productivity tools, particularly Excel and PowerPoint
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Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.
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