About this role
Under direction of the Manager of Agency Relations, this position is responsible for supporting food rescue program efforts. This position will oversee the monthly poundage reporting for all food rescue accounts and gather any missing information. This position will oversee all food drives as well as reach out to the community to create additional food drives.
This is an 18 month grant funded position
- Manage the monthly Meal Connect reporting, including training new contacts on the process of submitting information through this system, as well as tracking down any missing information.
- Working with CPM-Food Rescue, run reports that help to identify gaps in food rescue.
- Serves as relationship manager for mid-level, and small Food Rescue operations. Responsible for expanding program(s) as determined through strategic goals and needs of community.
- Ensure all program standards and requirements are met by each partner including: Intensive Donor Outreach, Intensive Engagement with Food Rescue Organizations in and out of the Feeding America Network, training and onboarding of new partners, conducting community visits to partners and donors, monthly data collection and reporting oversight. Provides outstanding external and internal customer service.
- Works to build capacity of existing partnerships with donors and retailers. Works with the CPM-Food Rescue and agency relations team to determine and build capacity of food rescue enabled partner organizations.
- Works with the community and partner agencies to manage and maximize food drive donations.
- Collaborates with Distribution Center personnel to implement program logistics, including transportation of large food drives and other activities.
- Identifies opportunities for collaboration with other non-profit agencies for the expansion of new or existing programs and services. Additional duties as assigned
- Provides direction and information to Distribution Operations, Logistics, and Finance for optimal food distribution, agency and program needs. Assist in the monitoring and development of fair and equitable distribution of products to all partner agencies through the various forms of product distributions. Ensures the coordination of an effective agency pickup and delivery schedule.
- Collects qualitative & quantitative data for Continuous Quality Improvement and impact measurement. conducts surveys and obtains other data and feedback from children, parents and site coordinators.
- Participates in fundraising, special events, and other community activities supported by or in support of FSFB.
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Position requires a valid Drivers license and automobile insurance.
- Excellent verbal and written communications skills. Ability to accomplish goals within timeframes and complete reports by appropriate dates.
- Comfortable with Microsoft suite and learning additional software platforms.
Education / Experience
Bachelors degree preferred or five years equivalent experience.
Experience in program management, nonprofit management, social services, development, donor relations and/or relationship management. Understanding and practical experience in the use of lean management principles and philosophies driving continuous improvement of business processes in alignment with organizational goals.
Physical Requirements
The physical demands outlined below reflect what is required of an employee to effectively perform this jobs essential duties. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
Standing: Up to 1/3 of time
Walking: Up to 1/3 of time
Sitting: 2/3 or more
Talking: 2/3 or more
Hearing: 1/3 to 2/3 of time
Weight: Up to 30 LBS