Director of FM

Role Purpose

Drive business growth and profitability while ensuring reliable facilities services. The role oversees operational performance and asset maintenance with a focus on safety and customer satisfaction.

Key Responsibilities

- Develop and execute the subsidiary’s business strategy and operational plans.
- Lead hard and soft facilities management services including preventive and corrective maintenance.
- Grow revenue through new service offerings and client contracts.
- Oversee commercial proposals and service pricing to support competitive and profitable bids.
- Manage budgets and financial forecasts while improving cost efficiency.
- Lead workforce planning and resource allocation across operations.
- Manage contracts and monitor supplier and subcontractor performance.
- Track operational and financial KPIs to improve service quality and contract profitability.
- Oversee mobilization for new contracts and mall openings.
- Ensure compliance with Saudi regulations and health and safety requirements.
- Drive technology adoption and sustainability initiatives.
- Develop the Facilities Management team and report business performance to senior management.

Requirements

- Bachelor’s degree in Facilities Management or Engineering or a related field. A master’s degree or MBA is preferred.
- 12–15 years of facilities management experience including at least 5 years in a senior leadership role.
- Proven experience across large shopping centers or mixed-use developments or commercial real estate portfolios.
- Strong knowledge of building systems and asset lifecycle management.
- Extensive experience in contract management and operational budgeting.
- Strong leadership and commercial negotiation skills.
- English proficiency is required. Arabic is an advantage.
- CFM or FMP or PMP certification is preferred.