Product Delivery Associate

JPMorgan Chase & Co.Mumbai, MaharashtraOn-siteFull-timeMid level, 2–5 yearsListed 12 minutes ago

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About this role

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in Payment Processing Platforms, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.

Job responsibilities

- Develop and maintain a product strategy, vision, and roadmap for payment processing platforms that deliver customer value.
- Lead discovery and market research to identify customer needs and incorporate solutions into the product roadmap.
- Own and prioritize the product backlog to support strategic goals and value propositions.
- Define and track product success metrics and KPIs, including cost, functionality, risk posture, reliability, and customer lifecycle outcomes.
- Develop technical proofs of concept with technology partners and create an automation roadmap to streamline payment brand implementation and manual validation processes.
- Collaborate with technology and business teams to deliver and launch products; communicate progress and build stakeholder alignment.

Required qualifications, skills, and capabilities

- 3+ years of experience or equivalent expertise in product management or a relevant domain.
- Advanced knowledge of the product development life cycle, product design, and data analytics.
- Proven ability to lead product life cycle activities—including discovery, ideation, strategy, requirements definition, and value management.
- Strong analytical skills and experience using data to inform decisions in payment processes.
- Experience with Agile methodologies and tools such as Jira.
- Proficiency in Python for data analysis, familiarity with statistical methods, and experience managing large datasets.

Preferred qualifications, capabilities, and skills

- Demonstrated experience working in a highly matrixed, complex organization.
- Experience leading complex payment-platform projects, applying strong problem-solving and strategic-thinking skills.
- Proven ability to develop automation strategies for payment systems and collaborate with technology partners to scale solutions and drive innovation.
- Advanced degree in Computer Science, Data Science, Business Administration, or a related field; an MBA or advanced technical degree is preferred.