About this role
Travelfusion is the world's largest travel content aggregator for 400+ Low Cost Airlines, Full Service Carriers, Hotels and Rail. We are a dynamic and innovative tech company, rapidly growing with an unparalleled global customer base headquartered in London with offices in Shanghai and Thessaloniki, Greece.
The Role
The Senior Airline Business Development Manager
will be fully accountable for the commercial relationship with a portfolio of assigned strategic airline partners and be responsible for securing the long-term success of the partnership with the assigned airlines and new partners.
Duties and Responsibilities
- Managing a portfolio of airline accounts, identifying new business opportunities, and collaborating with other departments to ensure a seamless customer experience.
- Manage and grow sales within assigned accounts, including developing and implementing sales strategies, building strong relationships with key stakeholders, and identifying new business opportunities.
- Negotiate and close all commercial agreements for assigned accounts ensuring customer satisfaction and optimum profitability for Travelfusion
- Liaise with legal and finance departments to validate proposals and close deals as required
- Conducting product presentations and demonstrations to clients and suppliers
- Collaborate with other departments to ensure a seamless customer experience
- Staying up-to-date on industry trends
- Conducting market research to identify potential clients and new opportunities with airlines on the target markets
Desired Skills and Knowledge
- Previous experience in airline sales or OTAs account management with airlines
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Good problem solving ability with ability to use initiative and common sense
- Self-motivated and self-driven
- Results orientated, with a focus on delivering exceptional customer service and exceeding customer expectations
- Ability to work effectively under pressure, manage multiple priorities and meet tight deadlines
- Proven track record of achieving sales targets and building a sales pipeline
- Knowledge of travel technology industry
- Excellent written and verbal communication
- Advanced Excel
- Minimum 8 years experience working in the travel industry in a client facing role, with at least 3 of those having been in technology and in a perfect world, distribution.
- Some experience with a start-up type of environment, proven ability to work in a fast paced environment with multiple projects at the same time.
- Ability to manage conflicting priorities of internal and external stakeholders
- Positive and confident and ability to demonstrate the drive required to learn quickly.
- Passionate about the aviation industry and the changes that lie ahead.
- Able to work in the City of London office 3 days per week
- Able to travel internationally within the EMEA area