About this role
SWAN is a small charity delivering multiple community services, including transport, and manages information about passengers, journeys, volunteers, referrals, supporters, and donors across a range of separate systems and spreadsheets. As services have grown, so has the complexity of managing this information.
SWAN is a very small team, and most staff work part time. Because staff time is so limited, the chance to have someone research options for an improved information management system and pull the requirements together is the main help SWAN is looking for.
Juno House will be recruiting a Business Researcher to engage with SWAN to understand its data requirements and to scope out a possible solution. The successful applicant will deliver a clear, detailed report on findings including appropriate systems, ongoing costs, ease of use and links to existing booking and accounting systems. This role would suit someone with technical knowledge of CRM systems, strong research and business analysis skills, and strong written skills.
Please note, Juno House roles are only open to BSU students and recent graduates (within 3 years of graduation). If you would like to speak with a coach about your application, you can book a Juno House/freelance appointment (https://mycareer.bathspa.ac.uk/leap/appointments.html?types=121) through MyCareer.
Bath Spa students can access Bath Spa Careers for support with applying for opportunities. Services include support with job applications and interview techniques. For further information visit https://www.bathspa.ac.uk/students/careers/
About You
n/a
Skills, Knowledge and Expertise
- Understanding of CRM architecture and technical evaluation
- Knowledge of business analysis and process mapping
- Confidence in report writing
Additional Information
Please note, Juno House roles are only open to BSU students and recent graduates (within 3 years of graduation).
For any queries about the role, please contact Tiffany Frye [email protected] (mailto:[email protected]) directly