About this role
About Quintica
Quintica is a technology consultancy focused on modernising enterprise platforms and delivering high-quality digital solutions across multiple industries. We partner closely with our clients to design, implement and optimise platforms that improve how organisations work. As part of our early-career talent strategy, we are building a strong pipeline of ServiceNow professionals through structured graduate development.
Role overview
The Technology Graduate – ServiceNow is an entry-level role designed for graduates with a strong interest in enterprise platforms, digital workflows and automation. The role provides hands-on exposure to the ServiceNow platform, supported by structured training, certification pathways and on-the-job learning.
Graduates will work under the guidance of experienced consultants and will progressively build the skills required to support, configure and enhance ServiceNow solutions for Quintica clients.
Key responsibilities
- Participate in formal ServiceNow training and certification programmes aligned to Quintica’s graduate framework
- Support the configuration and maintenance of ServiceNow applications such as HR Service Delivery, ITSM and custom workflows
- Assist with gathering and documenting business requirements under supervision
- Perform basic configuration activities including forms, fields, workflows, notifications and reports
- Support testing activities including unit testing, UAT preparation and defect logging
- Maintain accurate documentation and follow Quintica delivery standards and governance processes
- Collaborate with consultants, developers and project teams across different engagements
- Provide basic user support and troubleshooting where required
- Demonstrate continuous learning and progressive skill development on the ServiceNow platform
Required qualifications and experience
- Recently completed or final-year qualification in Information Systems, Computer Science, Engineering, IT or a related field
- Basic understanding of digital systems, platforms or workflow-based solutions
- Exposure to concepts such as databases, systems configuration, or business processes is advantageous
- No prior ServiceNow experience required, but a strong interest in the platform is essential
Skills and attributes
- Strong analytical and problem-solving skills
- Willingness to learn and adapt in a fast-paced consulting environment
- Good written and verbal communication skills
- Attention to detail and ability to follow defined processes
- Professional attitude with a strong sense of accountability
- Ability to work effectively within a team and take guidance from senior colleagues
What Quintica offers
- Structured graduate development programme aligned to Quintica’s early-career framework
- ServiceNow training and certification support
- Exposure to real client environments and enterprise-scale implementations
- Ongoing coaching, mentorship and performance feedback
- Clear progression pathways into ServiceNow consulting, development or platform specialist roles