Alumni Communication Staff

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Alumni Communication :
• Optimize the usage of official social media and website
• Responsible the all communication either by message management, email & social media, that include :
o Monitor respond promptly to alumni inquiries
o Ensure effective complaints handling and help provide solutions
• Maintain & create copy writing content
• Act as liaison and communication channel for alumni through website, newsletter, social media or other
• Maintain interpersonal relation with alumni by commemorate and congratulate alumni celebration (e.g. birthday, wedding anniversary, etc)
• Provide detail records of alumni interactions (inquiries, comments and complaints, and actions taken)
• Maintain and update the alumni referal network data and utilize it to support Alumni Relation program
• Generate,and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to interact using the available media
• Publish publication related to alumni activities, e.g. Alumni website, and various media and channel
• Continously capture the appropriate social data/metrics, insights and best practices,. Oversee for further implementaion

Alumni Program Communication and Activities :
• Conduct arrangement of promotion tools and testimonial video or other promotion tools
• Support Alumni Relations Office events by assist in increasing the number of participants
• Encourages alumni support and participation in educational, cultural, and social /other programs in BINUS or other institutions
• Support alumni with information and data needed
• Communicate with other Units to support the effectiveness of public promotion activities

Management Support Activities:
• Provide Report to direct Supervisor
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
• Perform activities related to Quality Management System
• Perform additional tasks related to key responsibilities as required by Direct Supervisor
Education Requirement:
•Minimum Diploma Degree (D3) or University Student (6th Semester)
Work Exposure/ Experience:
•No working experience
Special Skill :
• Communication
• Interpersonal Skills

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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