About this role
### Salary
The national salary range is £29,303 - £31,061 London salary range is £33,551 - £35,564. Your salary will be dependent on your base location
Job description
We have an exciting opportunity for a Recruitment Support Team Leader. This post can be based at any of our sites nationally. Below are the details of the role, for full details and a comprehensive overview of the Team Leader role we recommend that you please refer to the attached role profile.
This role will report to the HEO Recruitment Support Manager, and you will be responsible for the initiation, management and completion of end-to-end recruitment campaign delivery through delivering high quality effective administrative/leadership support to the Recruitment team. This will include comprehensive support for all interim recruitment related tasks, ensuring that each stage of the recruitment process is applied in line with policy requirements and agreed timescales.
Roles and Responsibilities:
- Be responsible for management of campaign delivery from end to end in line with process.
- Act proactively to ensure that the Hiring Manager and Resourcing Team are kept informed of progress of recruitment including any problems.
- Be responsible for the compliance with MoJ resourcing policy and Civil Service commission principles.
- Ability to prioritise own work against competing priorities in a fast-paced environment.
- Devise and maintain administrative processes.
- Demonstrate accuracy in uploading campaign details, such as sift/interview scores and setting interview schedules.
- Monitoring candidate vetting and onboarding to ensure procedures are applied correctly and proactively flagging/ resolving issues where required.
- Ensure timely preparation of all candidate documentation for interviews and subsequent follow-up.
- Liaise with resourcing leads and hiring managers to understand their needs and requirements.
- Conducting vacancy briefings and tailoring adverts to meet the needs of the role.
- Collate Management Information on associated recruitment activities.
- Update local, regional, and national spreadsheets
- Being able to confidently challenge and offer constructive feedback when appropriate.
- Participate in and contribute towards team meetings, as well as wider Directorate and all staff events.
- Management of the Expression of Interest campaigns and processes.
- Communicate with a wide variety of stakeholders, such as hiring managers and SSCL.
- Possible Line Management responsibilities of AO staff.
- Be responsible for work allocation of other team members.
- Escalates complex issues and works within policy guidelines to make sure all recruitment follows commissioner protocol.
Essential Criteria:
- Strong ability to maintain effective client working relationships.
- Understanding or willingness to learn recruitment policies and government recruitment process.
- Excellent communication skills, both written and verbal, used to effectively communicate with a diverse range of people and situations.
- Strong consulting skills and demonstrated ability to work in a team environment.
- Strong commitment to continuous improvement.
- Strong organisational and problem-solving skills.
- Ability to prioritise own work against competing priorities.
- Be able to motivate and develop others through coaching and mentoring skills, inspiring them to continuously improve.
Desirable Criteria:
- Experience of Civil Service Recruitment and Civil Service Commissioners Principles.
- Line management experience.
- Experience of working with MS software.
Standard full time working hours are 37 hours per week. Due to the nature of the role and business requirements, successful candidates will be required to work full-time.
HMCTS welcomes flexible working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for flexible working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).
For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Eligibility
Staff on fixed term appointments must have been recruited through fair and open competition.
Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www. www.GOV.UK (https://www.gov.uk/help-with-childcare-costs/tax-free-childcare) or Childcare Choices (https://www.childcarechoices.gov.uk/) . You can determine your eligibility at https://www.childcarechoices.gov.uk/ .
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected] (mailto:[email protected]) );
- To Ministry of Justice Resourcing team ( [email protected] (mailto:[email protected]) );
- To the Civil Service Commission (details available here (https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/) )
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos .
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families (https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fsettled-status-eu-citizens-families&data=05%7C01%7Cchristopher.jeffery%40soprasteria.com%7C8a2293860362402c15da08dbf4cff146%7C8b87af7d86474dc78df45f69a2011bb5%7C0%7C0%7C638372946312587803%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=s%2BxUsev%2BGeeK%2FLgTUjpjfTJu%2FjpKQZ%2BQPJXNduvik3Q%3D&reserved=0)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Reserve list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information
MoJ:
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected]
Please quote the job reference
HMPPS
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]
Please quote the job reference
### Guidance for the Statement of Suitability
Please tell us why you are suitable for this role, referring to the essential knowledge, skills and experience outlined in the job advert: able to demonstrate leadership potential, manage resource to deliver excellent customer service, communicate effectively at all levels, resolve problems calmly and professionally, analyse data to improve performance and able to use IT with a willingness to learn new systems.
You may use examples from work, education, volunteering, or other relevant experiences. To achieve the highest scores, we strongly encourage you to use the full word count (500 words).
Provide personalised, real-life evidence, clearly linking your experience to the essential criteria.
You may use AI in your application but, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Submitting content that is copied or plagiarised may result in your application being withdrawn.
As part of your application, you will be required to complete a 250-word 'Experience' question.
Describing your experience of when you’ve had to build strong working relationships with others, how did you establish mutual respect and trust?
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here (https://www.gov.uk/government/publications/success-profiles/success-profiles-strengths).
We will explore your 250-word 'Experience' question further at interview.
Describing your experience of when you’ve had to build strong working relationships with others, how did you establish mutual respect and trust?
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.