About this role
Daylesford Stays - a part of The Bamford Collection.We provide experiences that embrace luxury escapism: understated elegance, indulgence and nurture.SALARY: £15.25 per hourHOURS: 30 hours + overtime, weekends included.ABOUT USThe Wild Rabbit in Kingham is a fine dining restaurant and boutique hotel in the heart of the Cotswolds. Recognised in the Top 50 Gastropubs, the Top 50 Boutique Hotels, and awarded 3 AA Rosettes, The Wild Rabbit blends culinary excellence with warm, authentic hospitality.We offer luxury Cotswolds escapes, offering a portfolio of bedrooms and cottages surrounding Daylesford Farm and the Kingham area. Explore the CottagesABOUT THE ROLEAs one of our Cottage Keepers, you will take personal pride in cleaning and caring for our luxury, high-specification self-catering cottages. With a passion for excellence and a meticulous eye for detail, you’ll ensure every cottage is presented immaculately, so that each guest arrives to a home that feels beautifully prepared and thoughtfully finished. You will be the guardian of each cottage’s standards, caring for its fine furnishings, finishes and fittings as if it were your own.YOUR RESPONSIBILITIESPrepare and present each cottage to the highest luxury standard ahead of every guest arrival, in line with Daylesford Village standardsClean and care for high-specification and valuable finishes, fixtures and furnishings, including natural stone, hardwood, fine fabrics and designer fittings, using the correct products and techniquesMake up beds with premium linen and complete final styling touches, ensuring every cottage is presented consistentlyDeliver a warm, discreet and personal service, respecting guests’ privacy throughout their stayReport any maintenance issues, damage or wear promptly so that cottages remain in perfect conditionRespond to guest requests and enquiries promptly and appropriately, escalating where necessaryMaintain standards within communal and outdoor areas around the cottagesSKILLS AND REQUIREMENTSPrevious housekeeping experience within a luxury hotel, private residence, holiday cottages or a similar high-end environmentKnowledge of caring for high-quality materials, finishes and furnishingsUnderstanding of luxury service standards and guest expectationsPERKS AND BENEFITSDiscounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.Book any of our wellness classes, treatments, services or courses atthe Daylesford cookery school with 30% off for all employees.Receive 60% off all Bamford skincare and 30% off apparel in-store and online.Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.Mental Health Support: 24-hour access to our Employee Assistance Programme through Help@HandPadel Discount: (Cotswolds)Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym GroupLocal Gym Discounts (Cotswolds Area)Wellbeing modules: to provide practical support and advice for your wellbeingElectric Car Scheme: (subject to criteria, following probation)Volunteering Days: One paid day per year to volunteer with a charity of your choicePrivate Medical: Subsidised private medical insurance through BupaPension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from usLife Assurance: Cover equivalent to one year of your annual salaryEnhanced Family Leave Pay (T&C’s apply)Enhanced Company Sick Pay (T&C’s apply)Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)Refer a Friend Scheme-Earn up to £750 when you refer a friend to work with us (T&C’s apply)Flu Jabs (optional, available twice per annum)THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.