Head, VCC CoSec, Risk Management & Governance

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Director, Corporate Secretarial, Risk Management & Governance is responsible for establishing and maintaining a robust governance framework across the Value Creation Centre (VCC) and its legal entities. The role ensures effective corporate governance, board administration, risk management, regulatory compliance, business continuity, and stakeholder oversight while supporting the VCC's strategic growth and operational excellence.

The role will act as the trusted advisor to the Chief of VCC, PSA/PTSI Boards, VCC Executive Committee, and senior stakeholders on governance, risk, compliance, and legal entity management matters.The role acts as the trusted advisor to the Chief of VCC, PSA/PTSI Boards, VCC Executive Committee, and senior stakeholders on governance, risk, compliance, and legal entity management matters.

Corporate Secretarial & Board Governance

- Serve as the lead corporate secretary for VCC legal entities.
- Manage Board and Committee governance processes, including: Board calendars and annual governance plans
- Agenda planning and paper reviews
- Board packs and meeting coordination
- Minutes, resolutions, and action tracking
- Ensure compliance with statutory and corporate governance requirements.
- Maintain legal entity records, registers, delegated authorities, and governance documentation.

- Support Board effectiveness reviews and governance assessments.
- Manage matters reserved for Boards and governance authorities.
- Coordinate interactions with Company Secretaries, Legal, Risk, Internal Audit, and external regulators.

Governance Framework & Policy Management

- Design and maintain the VCC Governance Framework.
- Develop and oversee Governance policies, Terms of Reference, Decision Authority Matrix, Delegation of Authority frameworks, Governance standards and operating procedures
- Ensure governance structures remain fit-for-purpose as VCC scales.
- Drive governance reporting and management information for leadership and Boards.
- Lead periodic governance reviews and maturity assessments.

Enterprise Risk Management

- Establish and maintain the VCC risk management framework.
- Facilitate Risk identification, Risk assessment, Risk monitoring, Risk reporting, Maintain the enterprise risk register.
- Coordinate Risk and Control Self-Assessments (RCSA).
- Monitor emerging risks across: Operational risk, Regulatory risk, Technology risk, Third-party risk, Strategic risk, Conduct risk
- Drive risk mitigation plans and management actions.
- Present risk reports to VCC leadership and Boards.

Compliance & Regulatory Oversight

- Ensure adherence to Group policies, governance standards, and local regulatory requirements.
- Coordinate regulatory assessments for VCC services and onboarding activities.
- Monitor compliance obligations and regulatory developments.
- Support regulatory submissions, inspections, and engagements.
- Partner with Legal and Compliance teams to manage regulatory issues and remediation activities.
- Maintain compliance reporting and governance dashboards.

Governance, Risk & Compliance (GRC) Forum Leadership

- Lead the VCC Governance, Risk & Compliance Forum.
- Establish governance rhythms and reporting mechanisms.
- Coordinate issue escalation and resolution.
- Drive cross-functional governance alignment across all functions (Operations, Tech, Finance, Risk, HR, etc)
- Prepare materials and recommendations for VCC EXCO and entity Boards.

Business Continuity & Resilience

- Own the VCC Business Continuity Management framework.
- Ensure business continuity plans remain current and tested.
- Coordinate crisis management and resilience exercises.
- Oversee continuity reporting to management and Boards.
- Partner with technology, facilities, and operational teams to strengthen resilience capabilities.

Audit, Controls & Assurance

- Coordinate internal and external audits.
- Track audit findings and remediation plans.
- Monitor internal control effectiveness.
- Ensure governance and control documentation remains current.
- Partner with Internal Audit and Risk teams to strengthen assurance processes.

Strategic Advisory

- Advise the Chief of VCC and senior leadership on governance implications of strategic initiatives.
- Support new market onboarding, managed services, COE creation, and entity expansion initiatives.
- Assess governance, regulatory, and risk implications of new operating models and service offerings.
- Provide thought leadership on governance best practices and operating model maturity.

Experience & Qualifications

Required

- Bachelor's degree in Law, Corporate Governance, Risk Management, Finance, Business Administration, or related discipline.
- 12+ years of experience in Corporate Secretarial, Corporate Governance, Enterprise Risk Management, Compliance, Financial Services Governance
- Experience supporting Boards and senior executives.
- Experience within Insurance, Financial Services, Shared Services / GCC / VCC environments
- Strong understanding of regulatory governance frameworks.

Preferred

- Chartered Secretary (CGI/ICSA)
- Certified Risk Management Professional
- Corporate Governance qualifications
- Legal background advantageous
- MBA or Master's degree

Key Deliverables

- Board governance operating model
- Governance framework and policies
- Enterprise risk register
- Regulatory compliance dashboard
- Governance and risk reporting packs
- Business continuity framework
- Decision Authority Matrix
- Terms of Reference for governance forums
- Audit and remediation tracking
- Annual governance and risk plan

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.