About this role
Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
Offsite Linen Distributor - Full-Time (2nd Shift)
Location: Grady Hospital
Position Type: Full-Time
Shift: 2nd Shift
Pay Rate: $17.00 per hour
Pay Schedule: Bi-Weekly
Job Summary
NOVO Health Services is seeking a dependable and customer-focused Offsite Linen Distributor to join our team at Grady Hospital . This role is responsible for the distribution of clean linen, collection of soiled linen, inventory management, and providing exceptional customer service within a healthcare environment.
The ideal candidate is self-motivated, detail-oriented, able to work independently, and committed to maintaining the highest standards of quality, safety, and customer satisfaction.
Essential Functions
- Transport clean linen in covered carts to designated hospital departments.
- Collect soiled linen from assigned areas and transport it safely to designated collection points.
- Verify linen quantities and ensure accurate deliveries.
- Conduct linen inventories as required.
- Respond promptly to customer concerns and service requests.
- Communicate potential client issues, linen shortages, and quality concerns to management.
- Build and maintain strong customer relationships through excellent service.
- Uphold all quality, safety, and infection-control standards.
- Maintain a clean, organized, and safe work environment.
- Follow all established hospital and company procedures and requirements.
- Operate linen carts, storage systems, and related equipment as needed.
- Adhere to Joint Commission standards and facility guidelines.
- Perform basic clerical duties, including data entry, documentation, and answering phones when necessary.
- Assist with additional duties and special projects as assigned.
Qualifications
Required Education & Experience
- High School Diploma or GED required.
- 1-2 years of experience in healthcare, manufacturing, distribution, hospitality, or a related customer service environment preferred.
Skills & Abilities
- Strong customer service and relationship-building skills.
- Excellent verbal and written communication skills.
- Positive attitude with a willingness to learn and contribute to team success.
- Ability to thrive in a fast-paced environment.
- Basic computer skills and ability to learn new software applications.
- Comfortable giving and receiving constructive feedback.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to bend, stoop, twist, reach, and perform repetitive movements.
- Ability to lift up to 35 pounds.
- Ability to push and pull linen carts weighing up to 250 pounds.
- Ability to safely operate linen handling equipment and carts.
- Flexibility to work evenings, weekends, holidays, and overtime as needed.
Benefits for Full-Time Associates
At NOVO Health Services, we value our team members and offer a competitive benefits package, including:
- Competitive Pay
- Weekly/Consistent Bi-Weekly Pay Schedule
- Paid Holidays
- Paid Time Off (PTO)
- 401(k) with Company Match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Basic Life and AD&D Insurance
- Long-Term Disability (LTD) Coverage
- Career Growth and Advancement Opportunities
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What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)
Why work for Novo Health Services?
NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
Complete an on-line application at www.novohealthservices.com!
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.
