Pharmacy Dispenser

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Job Details

Job Title:                      Pharmacy Dispenser – Mid/Low Tech

Department:                 Pharmacy

Location:                      Alcura Northampton

Reports To:                  Pharmacy Team Manager

Job Purpose:

- To work as part of an enthusiastic and highly motivated Homecare Pharmacy team, to deliver an organised, efficient and accurate dispensing service which exceeds customer expectation by your dedication to patient care.
- Working under the direction of the Responsible Pharmacist and Pharmacy Management Team, process and dispense prescriptions accurately in accordance with SOPs and quality objectives, with a key focus on Low and Mid Tech prescription dispensing.
- Adhere to Dispensing SOPs and raise any non-conformances in line with company policy.
- Deputise for the Low/Mid Tech Senior Dispenser as required, ensuring the smooth running of the Pharmacy operation, with a key responsibility for ensuring accurate and timely dispensing of all Low/Mid Tech prescriptions.
- Maintain compliance with Health Connect and Pharmacy Manager Procedures.
- Ensure compliance with Pharmacy Standard Operating Procedures (SOPs), GDP and Health & Safety.
- All staff are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 68/01) which is reflected in our SOP – REF Chapter 1 Alcura GDP 1.1. It will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix

Key Accountabilities:

- Process and dispense prescriptions under the direction of the Responsible Pharmacist and Pharmacy Management Team and maintain appropriate individual productivity targets, with a particular focus on the processing and dispensing of Mid and Low Tech therapy prescriptions.
- Assist in query resolution for any pharmacy related queries, with a key responsibility for the timely resolution of any Mid and Low prescription queries, which may involve communicating professionally both internally and externally with patients, customers and colleagues.
- Assist in the implementation of any corrective and preventative actions as needed to ensure patient safety is maintained.
- Undertake training as needed and required for your role in full and on time, ensuring all key competencies are achieved so that excellent standards of service are maintained.
- Assist the Pharmacy Management Team with implementation of new contracts and projects.
- To help the site management ensure the security of the personnel, premises and stock at all times, following established procedures and protocols.

Operating Standards

- Ensure that all legal and technical requirements of the GPhC are met.
- Liaise with other team members within the site to ensure smooth work flow and accurate processing of all prescriptions.
- Ensure that all prescriptions are processed in a timely manner.
- Ensure that confidentiality and data protection, following the GDPR regulations, is maintained at all times.

Competencies

- Building Customer Loyalty – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
- Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
- Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Safety Awareness – Being aware of conditions that effect employee safety.

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Knowledge, Skills and Experience Required:

Essential

- Minimum NVQ Level 2 in Pharmacy Services
- High levels of accuracy
- Experience of working towards KPIs and targets
- Excellent communication skills, both written and verbal
- Excellent computer literacy
- Organisational & planning skills
- Proven and solid work performance record
- Willingness to undertake further training as needed

Desirable

- Experience of working within a variety of pharmacy settings
- Understanding of Homecare Pharmacy

Competency Profile:

Bachelor's degree in pharmacy, pharmaceutical sciences, clinical pharmacy, or a related field, or equivalent experience required.

2+ years of experience in retail pharmacy, hospital pharmacy, outpatient pharmacy, dispensing operations, medication review, or a related field required.

Certification in pharmacy licensure, registration, or authorization to practice in the applicable jurisdiction where legally required, or equivalent preferred.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

# Affiliated Companies
Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

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Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected] . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned