About this role

Overview

Join a team that plays a vital role in helping patients access the care they need. You'll be the first point of contact for patients, assisting with scheduling, insurance verification, registration, and answering questions to ensure a seamless experience. This is an excellent opportunity for someone who enjoys a fast-paced environment, thrives on multitasking, and takes pride in delivering exceptional customer service. Insurance verification or healthcare office experience is a plus, but strong communication skills, attention to detail, and a patient-focused mindset are key to success.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems• Manages and facilitates patient scheduling, intake, check in processes• Responsible for completing benefit verifications timely and accurately • Responsible for ensuring charges and documentation are completed timely and delivered to the client • Responsible for point of service (e.g. copay) collection • Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education
Required: • High School diploma or equivalent
Minimum Experience
Required: • 1 or more years in an administrative position
Preferred: • Previous health care office experience• Previous medical billing and coding • Knowledge of benefit verification and authorization
Knowledge Skills and Abilities • The ability to communicate effectively and professionally • Proficient with Microsoft Office Suite• Bilingual language skills in some clinics preferred

## Virtual Employee?
No

## Location/Org Data : Dept Number
1022