Global Nacora Senior Business Analyst

It's more than a job

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

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Are you passionate about transforming business processes through technology, automation, and innovation? We are looking for a Senior Business Analyst to drive business value across our insurance operations by identifying optimisation opportunities, shaping digital solutions, and supporting the successful adoption of new ways of working.

In this role, you will act as a trusted advisor and key link between business stakeholders, technology teams, and solution providers. You will play a critical role in business transformation initiatives, leveraging AI, automation, and process improvement to deliver measurable customer and business outcomes across a global organisation.

## How you create impact

- Analyse end-to-end business and operational processes to identify opportunities for optimisation, efficiency, and enhanced customer value.
- Identify and evaluate AI, automation, and digitalisation opportunities that drive measurable business outcomes and operational improvements.
- Gather, define, and document business requirements, user stories, process maps, and functional specifications.
- Facilitate workshops and stakeholder discussions to understand business challenges, priorities, and future needs.
- Collaborate with business stakeholders, technology teams, and external partners to ensure successful solution delivery and business adoption.
- Drive process improvement, change management, and business readiness activities across digital transformation initiatives.
- Monitor benefits realisation, promote a culture of continuous improvement, and act as a trusted advisor for business transformation and innovation initiatives.

## What we would like you to bring

- Master's degree in Business, Information Systems, Computer Science, Engineering, or a related discipline. The role profile specifies a preferred Master's degree.
- 5-10 years of Business Analysis experience within complex business or technology environments.
- Experience analysing business processes, defining requirements, and delivering business transformation initiatives.
- Strong knowledge of AI, automation, digital transformation, and process optimisation methodologies.
- Experience working within Insurance, InsureTech, Financial Services, or FinTech environments is highly advantageous.
- Excellent stakeholder management, facilitation, presentation, and influencing skills, with the ability to work effectively across business and technology functions.
- A proactive and strategic mindset with strong analytical skills, a passion for innovation, and a proven ability to drive measurable business value and continuous improvement.

## What's in it for you

- The opportunity to shape business transformation initiatives that directly impact customers, operations, and business performance.
- A collaborative international environment with close interaction between senior business leaders, technology teams, and industry partners.
- Exposure to AI, automation, digital transformation, and emerging technologies within a global organisation.
- The opportunity to influence strategic initiatives and contribute to the future evolution of business processes and technology solutions.
- Continuous learning and professional development opportunities.
- A supportive culture that values innovation, collaboration, ownership, and continuous improvement.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.