Procurement Operations Specialist

At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment. ·        Review and manage blocked invoices in ERP and accounts payable systems, ensuring timely resolution to prevent payment delays and supplier escalations. ·        Investigate invoice exceptions, including purchase order mismatches, goods receipt discrepancies, pricing or quantity variances, and missing approvals. ·        Perform three-way match analysis across purchase orders, goods receipts, and supplier invoices to identify and resolve discrepancies. ·        Coordinate with Procurement, Receiving, business requestors, and suppliers to obtain required information and clear invoice blocks. ·        Monitor blocked-invoice aging reports and prioritize high-risk or overdue items to meet service level agreements. ·        Support invoice reconciliation and ensure accurate processing in line with company policies, controls, and audit requirements. ·        Communicate proactively with suppliers regarding invoice status, missing documentation, and expected resolution timelines. ·        Identify recurring causes of invoice blocks and recommend process improvements to reduce exception volumes and improve first-pass yield. ·        Use reporting and analytics tools to track trends, prepare operational reports, and provide management insights on performance and improvement opportunities. ·        Bachelor’s degree in finance, Accounting, Business, Supply Chain, Procurement, or a related field. ·        Typically possesses 2 or more years of experience in Accounts Payable, Procure-to-Pay, invoice processing, or a related finance operations function. ·        Experience working in SLA-driven Shared Services, BPO, or Global Delivery environments and supporting global stakeholders.   ·        Strong knowledge of purchase order-based invoice matching, three-way matching, and goods receipt/invoice receipt reconciliation. ·        Experience with SAP, Oracle, Ariba, Coupa, or comparable ERP and procurement platforms. ·        Familiarity with invoice exception management, supplier query resolution, and case management workflows. ·        Strong analytical, problem-solving, and root-cause analysis skills. ·        Excellent written and verbal communication skills for effective stakeholder and supplier engagement. ·        Proficiency in Microsoft Excel and reporting or analytics tools. India Enterprise Operations Hybrid Professional Bangalore, IN Bangalore (0063) IBM India Private Limited Accounts Payable Analytics Ariba Business Process Outsourcing Enterprise Resource Planning Finance Global Delivery Invoice Processing Invoicing Management Microsoft Excel Procure-to-Pay Procurement Reporting Shared Services Accounting Coupa Oracle SAP Supply Chain Legal Case Management Verbal Communication Invoice Matching