About this role
We are looking for a talented Service Administrator for our Distribution business in Bronx, NY.
In this role, you will make an impact in the following ways :
- Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
- Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
- Review/create work orders to ensure accuracy for invoicing and warranty.
- Other administrative task on a need-by-need basis.
This is a full-time, on-site position requiring the employee to report to the Cummins Bronx branch daily.
This location operates as a union shop; however, this particular position is classified as non-union and is not covered under the union collective bargaining agreement.