Lead Phlebotomist

Lead with Purpose at TriHealth
Join TriHealth as a Lead Phlebotomist and take the next step in your career. You’ll provide hands-on patient care while helping lead daily operations, coordinate workflow, support fellow phlebotomists, and keep patient collections running smoothly and efficiently.

This role is ideal for an experienced phlebotomist who is organized, confident working independently, and passionate about mentoring others while maintaining the highest standards of patient care and laboratory excellence.

Location:
Bethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242

Work Schedule:

- Full-Time (80 hours bi-weekly)
- Night shift
- Weekend and holiday rotation

Incentives & Benefits:
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits .

Minimum Job Requirements:

- High School Diploma or GED (Required)
- Formal phlebotomy training (Preferred)
- 1 - 2 years’ experience in phlebotomy (Required)
- Working knowledge of phlebotomy and other specimen collection techniques, specimen handling, and lab terminology
- Strong communication, leadership, customer service, and data entry skills
- Proficiency in difficult and pediatric venipunctures
- Must be an organized individual capable of leading, prioritizing, and working independently
- Ability to work effectively with employees, patients, and various caregivers
- Certified Phlebotomy Technician Certified Phlebotomist Preferred

Job Overview:

In addition to performing phlebotomy and specimen collection duties, this position serves as the shift lead for assigned operations, coordinating daily workflow and staffing assignments to ensure timely completion of patient collections. The Lead Phlebotomist monitors coverage of assigned floors and collection areas, adjusts work assignments as needed to address operational demands, and promotes accountability for meeting service expectations. This position ensures accurate documentation of retimed, canceled, or otherwise incomplete collections and facilitates timely communication with providers, nursing staff, and laboratory leadership regarding collection delays, patient refusals, or other issues impacting test completion.

Job Responsibilities:

- Ability to Prioritize/Organize/Handle Quantity of Work
- Accuracy/Quality/Completeness of Work
- Complex Assignments Received/Delegated/Completed
- Judgement Skills/Problem Solving Skills
- Overall Procedure Knowledge/Quality Assurance Knowledge – including documentation as needed

Working Conditions:
Bending - Consistently
Climbing - Frequently
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs. - Consistently
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Consistently
Pulling - Consistently
Pushing - Frequently
Reaching - Consistently
Reading - Consistently
Sitting - Consistently
Standing - Consistently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Visual Acuity: Far - Consistently
Visual Acuity: Near - Consistently
Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS...
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community.