Project Administrator

DCC Energy plcWashington, United Kingdom, United StatesOn-siteFull-timeMid level, 2–5 yearsListed 2 hours ago

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About this role

Next Energy is a leading provider of home energy efficiency and renewable energy solutions, helping households access government-backed funding for insulation, heating upgrades, solar panels and battery storage. Working in partnership with local authorities across the UK, we simplify the process for customers by managing applications, surveys and installations from start to finish. As part of DCC Energy, we're committed to helping customers reduce energy costs, improve home comfort and support a more sustainable future.

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Help Power the UK's Net Zero Future

At Next Energy, we're passionate about making homes warmer, more energy efficient and more affordable. Established in 2016, we are a PAS2030-certified and TrustMark-registered retrofit installer delivering insulation, renewable heating and energy efficiency solutions across the UK.
As our business continues to grow, we're looking for a highly organised Project Administrator to support the successful delivery of retrofit and renewable energy projects. This is an excellent opportunity for someone who enjoys coordinating multiple activities, working with a range of stakeholders and playing a key role in keeping projects on track.

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How You'll Power Our Business

Reporting to the Project Lead, you'll be responsible for providing vital administrative and project coordination support, helping ensure projects are delivered efficiently, compliantly and to a high standard. You'll work closely with surveyors, installers, subcontractors and internal teams to maintain accurate records, coordinate schedules and keep customers informed throughout the project lifecycle.

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Here's What You'll Be Doing

- Maintaining accurate project records, documentation, trackers and CRM systems.

- Coordinating diaries and scheduling appointments for surveyors and installation teams.

- Communicating appointment details, updates and project expectations with customers.

- Monitoring project progress and highlighting potential delays or issues.

- Producing administrative reports for Operations and Compliance teams.

- Supporting audit preparation and compliance documentation requirements.

- Reviewing survey information and arranging project support activities such as scaffolding and site access arrangements.

- Liaising with site teams, subcontractors and internal departments to ensure effective communication and project delivery.

- Processing purchase orders, invoices and project-related administration.

- Tracking project workflows and escalating concerns where appropriate.

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What We'll Need From You

Essential

- Excellent organisational skills with the ability to manage multiple priorities and deadlines.

- Strong attention to detail, particularly when working with project documentation and compliance records.

- Professional written and verbal communication skills.

- Experience using CRM systems, scheduling tools or project tracking systems.

- Good working knowledge of Microsoft Office, particularly Excel.

- Ability to prioritise workload and remain effective in a fast-paced environment.

- A proactive, customer-focused approach with a willingness to support colleagues and stakeholders.

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What You'll Get From Us

At Next Energy, we recognise that our people are key to our success. That's why we offer a range of benefits, support and development opportunities, including:

- Employee Assistance Programme

- Perkbox employee discounts scheme

- Cycle to Work Scheme

- 20 days annual leave plus bank holidays

- Fully paid Christmas shutdown period

- Employee of the Month and Quarterly Recognition Awards

- Team social events including summer and Christmas celebrations

- Length of Service Awards

- Training and development opportunities to support career progression

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Why Join Next Energy?

This is an exciting opportunity to join a growing business operating at the forefront of the UK's renewable energy and retrofit sector. You'll play an important role in helping deliver projects that make a real difference to customers while developing your own skills and career within a supportive and ambitious team.

At Next Energy, we are committed to creating an inclusive workplace where everyone feels respected, valued and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences and believe that diversity strengthens our business, our teams and the service we provide to our customers.