Senior Product & Governance Manager

About the role

Serving our customers, communities, and planet a little better every day.
Salary - up to £90,000 (DOE) + annual bonus & benefits Work Level - 2, Permanent Location – Edinburgh Office Attendance – Our hybrid working model gives you the best of both worlds - flexibility to work from home and valuable face-to-face time with colleagues. This role typically requires 2 days per week onsite. Closing Date - Applications close on 20th November 2026 at 5pm
Why this role? At Tesco Insurance & Money Services, we offer our customers an in-house credit facility (loan), Premium Finance, which allows them to spread the cost of their Motor and Home Insurance. As Senior Product & Governance Manager you’ll lead our insurance lending product, managing around £0.5 billion of loans, and ensure these products continue to meet customers’ needs, credit risk is well managed and fully comply with all regulatory standards.
You’ll lead our lending strategy, collections and recoveries strategy, customer experience improvements, and governance processes. You’ll work closely with cross functional teams to ensure alignment with business priorities, customer needs, and UK regulatory requirements.
What you’ll be doing • Define and deliver long term strategy for Premium Finance. Accountable for the end-to-end product lifecycle, from ideation to working collaboratively with delivery teams to launch, ensuring timely and successful delivery. • Define and oversee delivery of supporting credit policies including affordability, collections and recoveries strategies. This includes product pricing, ensuring we balance commercial and customer outcomes to ensure we continue to be a responsible lender. • Ensure Premium Finance complies with legal and regulatory requirements and with our internal Credit Risk policies. • Ensure Premium Finance continues to deliver good outcomes for customers including fair value, by establishing ongoing monitoring, review of customer journeys and leading annual product reviews. • Lead and develop the Premium Finance product team.
What we’re looking for (minimum criteria) • Proven experience in leading or managing regulated products, preferably insurance or consumer credit. • A solid understanding of regulatory and risk management frameworks, and possesses skills in identifying, assessing, and mitigating risks. Ability to ensure products meet all legal and regulatory obligations. • Strong leadership skills with the ability to influence and motivate others. Experience in leading product initiatives and managing teams. • Strong analytical and problem-solving abilities. Proficiency in using data to make informed decisions and drive product enhancements. We welcome applications from everyone. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d still love to hear from you.
And if you have any of these, even better • Direct experience managing a similar lending product.
We welcome applications from everyone. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d still love to hear from you.
What’s in it for you • A generous pension, with up to 7.5% employer contribution, depending on what you put in. • Private Medical Insurance (WL2+) and virtual GP Service for you and your family • Performance related annual bonus. • 7.2 weeks holiday, with the opportunity to buy more. • Colleague Clubcard discount (10-15% + second card to share with someone else). • Enhanced parental leave. • Opportunities to Save and Buy as you earn. • A place to get on - take advantage of our ongoing learning opportunities to help you achieve the job and career you want.
Interviews As a Disability Confident Employer (Level 2), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed.
We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation.
Interviews are expected to be held from w/c 23rd November 2026.
Don't miss out. We're assessing applications throughout the recruitment process and may close this opportunity ahead of the closing date if we receive a high volume of applications.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!