About this role
Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com
Job Description
L&D Duties and Responsibilities:
Serves as an advisor who analyses business challenges and identifies the need for learning interventions to improve performance and drive business outcomes. Co-ordinates, manages and promotes learning and development initiatives and practices, including Early Careers through excellent stakeholder relationships and continuous service improvement activities for the region including, but not limited to:
- Identify skill gaps and training needs through stakeholder consultation and data analysis.
- Partner with leaders to ensure development initiatives support organisational priorities.
- Develop bespoke L&D solutions, frameworks, and content (e.g., leadership, technical skills).
- Facilitate training, manage e-learning platforms, and oversee program rollout.
- Build relationships, report progress, and communicate benefits to leaders.
- Measure training effectiveness and demonstrate impact on business performance.
Early Careers Duties and Responsibilities:
- Supports the co-ordination and management of the annual Early Careers intake, in conjunction with the Talent Acquisition Team, to ensure intake is aligned to business requirements.
- Co-ordinates interim/final assessments for graduate development program and support the operational promotions and communication process.
- Supports the development and maintenance as required regular reports, briefing notes and correspondence on the progress of skill assessments, technical training completion, KPIs and metrics.
- Helps co-ordinates events, workshops/sessions and resources through collaboration with cross-disciplinary teams to support a diverse array of professional development opportunities
- Proactively develop and sustain stakeholder relationships across the business to ensure successful delivery and development of Early Careers.
- SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
- Comply with the requirements of Turner & Townsend’s Business Management Systems including Health & Safety, Environmental and Quality Management associated with the role and position within the company.
Qualifications
- Professionally qualified in Training and Assessment, Administration or Human Resources or related field (preferred)
- 2-3 years experience in a learning and development or similar role in large, complex organisation
- Experience in designing, delivering, and evaluating learning programs that build capability and drive performance outcomes.
- Able to develop engaging training materials, e-learning content, and blended learning solutions that cater to diverse audiences.
- Able to build strong relationships and collaborate effectively with leaders, teams, and external providers.
- Competent working with Learning Management Systems (LMS) and using data and analytics to monitor and report on learning outcomes.
- Can support organisational change through learning interventions that support adoption of new processes or systems.
- Solid analytical and evaluation skills, with the ability to assess program effectiveness and recommend enhancements.
- Familiarity with digital learning technologies, virtual platforms, and innovative approaches to remote and hybrid learning delivery.
- Able to manage multiple projects, priorities, and timelines while maintaining quality outcomes.
- Excellent written and verbal communication skills, with the ability to interact with, influence and engage diverse stakeholders and audiences.
- Excellent administrative, reporting, and organisational skills with proven ability to deal with multiple tasks, establish priorities and meet required deadlines.
- Understanding of, and connection to relevant university partners and professional organisations (desirable).
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application.
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Please find out more about us at www.turnerandtownsend.com/
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Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.