Trading Standards Officer

Job Details:

Job Reference: HCC625391
Salary Range: £34,273 - £37,570 per annum
Work Location: Bar End Road, Winchester (Hybrid Working)
Hours per week: 37
Contract Type: Permanent
Closing Date: 6 December 2026

Interview Date: 16 & 17 December 2026

Protect Consumers. Support Businesses. Make Hampshire Safer.

Join Hampshire Trading Standards and play a vital role in protecting consumers and supporting legitimate businesses across the county. Take the next step in a rewarding career that delivers real benefits for Hampshire's residents and businesses. Apply today and become part of a team that makes a difference every day.

The Role:

As part of our dedicated team, you'll carry out inspections and visits, provide expert advice to businesses and residents, investigate complaints, and take appropriate enforcement action where necessary. Every day offers the opportunity to make a real difference by tackling unfair trading practices, promoting legal compliance, and helping to ensure Hampshire remains a safe, fair, and trusted place to live, work, and do business.

What you’ll do:

As a Trading Standards Officer , you'll work directly with businesses and consumers, carrying out inspections, investigating complaints, and providing practical advice to support compliance with the law. You'll analyse information, gather evidence, and play a key role in protecting consumers from unfair trading, fraud, and unsafe products. Working as part of a supportive and collaborative team, you'll enjoy a varied role with the autonomy to make decisions, contribute to improvement projects, and help deliver positive outcomes across Hampshire.

What we’re looking for:

We're looking for an organised and approachable individual with strong communication skills and a passion for helping people. You'll have GCSEs (or equivalent) in English and Maths, along with further qualifications or relevant experience, and be confident using Microsoft 365 and other digital systems.

You'll bring strong investigation, problem-solving and report-writing skills, together with the ability to build positive relationships, provide clear advice and support, and deliver excellent customer service in a range of situations. A good understanding of criminal and civil law, excellent attention to detail, and the ability to maintain accurate records and manage competing priorities are also important.

It would be great if you also have a professional qualification such as the Diploma in Trading Standards, Diploma in Consumer Affairs, DCATS, FCATS or a legal qualification. Experience of advising businesses and consumers, investigating offences, using risk-based approaches, or managing projects would be beneficial.

Why join us?

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work-life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.

Additional Information:

Trading Standards Officer Candidate Pack

Contact Details for an Informal Discussion:

Elaine Phillipson, Trading Standards Manager on [email protected]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.