Director, North America Distribution and Logistics

Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won't just have a job. You'll have a career—and a purpose.

Join our team. It's a great time to be a part of ZOLL!

Job Type
Hybrid

Job Summary
The Director of North America Distribution & Logistics reports to the Vice President, Global Logistics & Distribution and is accountable for operational performance and execution across ZOLL ACT's North American distribution and logistics network. The role provides leadership across distribution operations, transportation, inventory execution, third-party logistics providers, customer fulfillment and regional network initiatives, with consistent focus on safety, quality, service, cost and productivity.
This position translates the Global Logistics & Distribution strategy into disciplined regional execution, including network capacity optimization, integration of current and future acquisitions, external and temporary storage solutions, systems stabilization and continuous improvement. The Director leads regional distribution resources and partners with Planning, Manufacturing, Commercial Operations, Finance, IT and Quality to improve end-to-end logistics performance.

Essential Functions

- Manage North American distribution operations, including Wilmington and other assigned sites, with accountability for safety, quality, service, inventory accuracy, cost, productivity and site performance.
- Execute approved regional distribution network initiatives, including internal capacity optimization, distribution expansion, external and temporary storage solutions and third-party logistics (3PL) arrangements.
- Lead logistics and distribution integration for current and future acquisitions, including inventory transfers, warehouse integration, network alignment and operational readiness.
- Lead regional transportation execution, carrier performance management, freight cost optimization and relevant distribution and transportation budgets.
- Ensure reliable inventory movements, receiving, put-away, pick/pack, shipping, returns and customer order fulfillment across the regional network.
- Partner with IT and business owners to stabilize ERP-enabled distribution processes, improve transaction accuracy and implement warehouse management systems (WMS), automation and process improvements.
- Translate strategic priorities into executable plans with assigned owners, milestones, resource requirements, dependencies, risks and escalation mechanisms.
- Establish and manage performance indicators including on-time delivery/OTIF, lead time, inventory accuracy, labor productivity, warehouse capacity utilization and freight and 3PL performance.
- Lead operational relationships and service-performance reviews with regional 3PLs, carriers and distribution service providers.
- Ensure departmental audit readiness and compliance with safety, quality and regulatory requirements; lead root-cause analyses and corrective and preventive actions.
- Coach and develop site and functional distribution leaders, reinforcing clear accountability, succession capability and continuous improvement.
- Partner with Planning, Manufacturing, Sourcing, Commercial Operations, Finance, IT and Quality to remove operational barriers and improve end-to-end customer delivery.

INITIAL PERFORMANCE PRIORITIES - FIRST 12 MONTHS

- Stabilize and optimize North American distribution operations, with particular attention to capacity, inventory accuracy, productivity and customer fulfillment.
- Execute distribution integration activities for current acquisitions while developing repeatable capabilities for future integrations.
- Implement approved external and temporary storage solutions to manage capacity requirements and retain operating flexibility.
- Deliver measurable improvements in regional freight performance, transportation costs and carrier management.
- Improve ERP process adoption and reliability while advancing warehouse automation and WMS capabilities.
- Strengthen 3PL performance governance and support the North America network roadmap, including alternative distribution flows.

Required/Preferred Education and Experience

- Bachelor's Degree in Supply Chain, Logistics, Operations Management or a related discipline required; advanced degree a plus
- 10+ years Progressive distribution, logistics or supply-chain management experience, including significant people-leadership responsibility required
- Proven experience leading multi-site distribution operations, transportation networks and third-party logistics providers required
- Experience executing acquisition integrations, warehouse transitions or other major distribution network changes required
- Strong working knowledge of ERP/WMS systems, inventory management, warehouse optimization and customer-order fulfillment required
- Experience managing budgets, cost reduction initiatives and measurable operational performance; medical device or other regulated-industry experience preferred

Knowledge, Skills and Abilities

- Excellent cross-functional leadership, organizational and prioritization skills, with the ability to drive execution through multiple teams.
- Strong analytical and financial acumen; ability to use business intelligence, performance dashboards and operational data to guide decisions.
- Effective executive communication, stakeholder management, problem solving and continuous-improvement capabilities.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

- Standing - Constantly
- Walking - Constantly
- Sitting - Occasionally
- Lifting - Constantly
- Carrying - Constantly
- Pushing - Constantly
- Pulling - Constantly
- Talking - Occasionally
- Hearing - Frequently
- Repetitive Motions - Constantly
- Eye/Hand/Foot Coordination - Constantly

Working Conditions

- Extreme cold - Occasionally
- Extreme heat - Occasionally
- Humidity - Occasionally
- Wet - Occasionally
- Noise - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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The annual salary for this position is:
$150,000.00 to $190,000.00

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com .

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.