About this role
We are seeking a Senior PM Tech to join our team and ensure the successful delivery of technical requirements to the Regional HUB. The ideal candidate will have a strong background in project management and a deep understanding of CX platforms. They will be responsible for coordinating the execution of technical requirements, managing workloads and resources, and collaborating with commercial and research teams in the pre-sales phase.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in project management, with a focus on technical requirements execution.
- Strong understanding of CX platforms and their capabilities, including Medallia and Qualtrics.
- Excellent communication and interpersonal skills, with the ability to advise and train internal teams and clients.
- Proficiency in management systems such as Zoho and experience in controlling program hours.
- Ability to collaborate effectively with commercial and research teams in the pre-sales phase.
- Analytical mindset with a focus on identifying financial or planning deviations.
- Experience in driving the adoption of new functionalities and tools.
- Strong organizational and time management skills.
- Willingness to continuously learn and adapt to new technologies and industry trends.