About this role
At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'l have the tools and opportunities to advance your career while creating software that changes the world. We’re seeking a Senior Software Engineer I with a passion for observability, and a desire to define their career by contributing to our mission critical observability platform that operates at global scale; across the big three cloud providers, a hundred regions, thousands of clusters and tens of thousands of nodes. At this scale, every contribution you make will have an enormous impact on how we develop and operate our global data streaming platform. This role will let you flex a wide range of skills; where UX design and mega scale system design are equally important, where improving developer velocity and reliability can be equally satisfying. What You Will Do: Architect, design, build and operate end-to-end solutions for collecting, shipping, storing and querying OpenTelemetry signals from infrastructure, application containers, and k8s clusters, with a heavy focus on self-service, multitenancy, reliability and velocity. Operate global and regional storage and query backends for metrics, traces, and logs Define and implement the building blocks for querying, visualizing and acting on 300M+ active time series using Grafana, Prometheus, AlertManager, and PagerDuty Evaluate and implement new capabilities for logging, trace analytics and application profiling Work directly with product engineering teams, on calls, and incident commanders to evangelize and deliver enhancements to our observability platform 4+ years building distributed systems in Java, Golang or Python and running in k8s Experience on SRE, DevOps, observability, or similar platform engineering team delivering capabilities to multiple product engineering team Experience in the use of Prometheus, AlertManager, Grafana, and OpenSearch Experience with operating in-house observability infrastructure and being on-call for it BS, MS, or PhD in computer science or a related field, or equivalent work experience What Gives You An Edge: Experience operating highly scalable observability backends (VictoriaMetrics, OpenSearch, ClickHouse, etc) Experience with federated observability solutions that span multiple clouds and regions You’ve built and operated k8s clusters on an infrastructure or SRE team in AWS, GCP, and Azure You’ve taken a platform approach to problem solving by building your own OTel Collector components, k8s custom resources and k8s operators Same as above. Canada Software Engineering Remote Professional Multiple Cities Bedford Edmonton Calgary Markham Toronto Vancouver Ottawa (0026) IBM Canada Limited - IBM Canada Limitee Debugging Engineering Front-end Development Integration Readiness Software Testing Agile Coding Continuous Integration/Continuous Delivery Back-end Development Collaboration Unit Testing Confluent Continuous Integration/Continuous Delivery Pipelines Stakeholder Requirements DevOps Engineering