LAM Inside Sales

This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at Maersk for this position. When a position becomes available that fits your background and experience, someone from our recruiting team will be in contact.

Maersk, the global containerized division of the Maersk Group, is dedicated to delivering the highest level of customer-focused and reliable ocean transportation services. Our vision, built from a strong heritage of uprightness, constant care, and innovation has guided our business operations since the first Maersk Line vessel sailed in 1904. By remaining committed to that vision, we have expanded our business to become the world’s largest ocean carrier. We are consistently recognized as the most reliable container shipping company.

Key responsibilities:

- Build a good understanding of target customers (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements).
- Maximize impact of transactional sales through effective probing, and lead qualification.
- Provide personalized service and build relationships with customers.
- Track competitor information and market trends and suggest required action.
- Formulate and manage service contracts with customers.
- Ensure replies to all sales leads and key correspondence are delivered within 24 hours.
- Communicate service or rate changes, notable trends, policies and other relevant information to assigned accounts.
- Assist with processing price quotes and rate negotiations.
- Effectively assist in problem resolution through delegation to the corresponding internal department.
- Ensure Customer Relationship Management tools (Salesforce.com and others) are updated on time and of excellent quality.

We are looking for:

- Bachelor’s degree preferred.
- 2-3 years of industry experience or equivalent sales experience.
- Excellent interpersonal, presentation, and written and verbal communication skills.
- Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
- Ability to plan work efficiently and meet deadlines.
- High proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to quickly learn and work with web-based software and digital tools.
- Enthusiasm, a strong work ethic, and a willingness to learn.
- Strong people skills, ambition, initiative, and integrity.
- Fluency in English, with strong written and verbal communication skills.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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