About this role
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
### Job Title
Lead Laboratory Courier
### Location
Akron
### Facility
Akron General Medical Center
### Department
Reference Lab Operations-Diagnostics Institute
### Job Code
N99992
### Shift
Days
### Schedule
7:00am-5:00pm
Job Summary
Job Details
Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as families.
As a Lead Laboratory Courier, you will ensure Laboratory Couriers report to work and that vehicles are road ready. You will take the steps to ensure Laboratory Couriers are set up to complete their work assignment for the day. This position is here to assist the lab and move specimens as quickly as possible to provide patients with their test results.
A caregiver in this position works Monday-Friday from 6:00AM – 3:30PM, including rotating weekends.
The first two weeks of training will take place on-site at Main Campus.
A caregiver who excels in this role will:
- Ensure daily preparation and readiness of available lab couriers (e.g., attendance checks and vehicle readiness for the day).
- Conduct daily huddle with team.
- Communicate immediate and routine vehicle repairs.
- Conduct daily reviews pre/post trip inspection sheets and check for vehicle cleanliness.
- Ensure required courier paperwork is submitted and reviewed.
- Provide scanner/equipment support and maintain working knowledge of courier scanner.
- Assist with training requirements.
- Maintain and stock driver material inventory.
- Provide clerical support.
- Fill in as Laboratory Courier as needed.
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED
- Valid state driver’s license (VDL) and a good driving record
- Obtain and maintain eligibility as determined by Cleveland Clinic’s insurance carrier’s requirements to operate foundation vehicles
- Two years of experience as a courier
- Ability to work independently, multitask, organize and prioritize operational needs for the day
- Good working knowledge of geographical area
- Ability to read maps and follow directions
- Proven leadership ability in customer focused positions
- Computer skills
Preferred qualifications for the ideal future caregiver include:
- Knowledge of lab routes and specimen transport
- No points on the driver’s license
- Experienced driver
- Comfortable using a smart phone
Physical Requirements:
- Typical physical demands include full body motion including ability to lift and transport medium weight materials up to 50 lbs.
- Ability to spend long hours driving and working in all weather conditions
- Ability to sit at desk
- Ability to conduct deliveries and pick-ups at client locations.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster .
Cleveland Clinic is pleased to be an equal employment opportunity employer.