About this role
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
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JOB SUMMARY
The Senior Manager, New Ventures – Food & Beverage is responsible for identifying, evaluating, and implementing innovative products, ingredients, and vendor partnerships that enhance culinary execution, operational efficiency, and cost effectiveness across the fleet. This role partners closely with culinary, supply chain, operations, finance, and external vendors to support ideation, conduct data-driven assessments, and bring scalable solutions to market. The position oversees analytics and insights related to new ventures and manages one Specialist and one Analyst. This role requires approximately 50% travel to support vendor engagement, tastings, testing, and fleet-level implementation.
DUTIES & RESPONSIBILITIES
- Identify, source, and evaluate new food, beverage, ingredient, and production-driven products that support culinary disciplines and large-scale execution.
- Build and manage strategic relationships with external vendors, manufacturers, and partners aligned with cost, quality, and operational standards.
- Lead new venture ideation efforts in collaboration with Culinary, Operations, Supply Chain, Finance, and Brand teams.
- Oversee data analytics, financial modeling, and performance assessments related to new products, vendors, and initiatives.
- Evaluate products for fleetwide scalability, consistency of execution, and operational feasibility.
- Drive sourcing strategies for ingredients and products to ensure consistency in quality and execution across the fleet.
- Ensure all new products meet established cost targets, quality benchmarks, and food safety requirements.
- Plan, organize, and lead product tastings, trials, and validations with culinary leadership and key stakeholders.
- Develop business cases, pilot plans, and post-implementation reviews to inform go/no-go decisions.
- Manage and mentor a Specialist and an Analyst, providing clear direction, performance feedback, and professional development.
- Partner with procurement and supply chain teams to support contract negotiations and vendor onboarding.
- Stay current on industry trends, emerging technologies, and innovative solutions within high-volume food and beverage environments.
- Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Culinary Arts, Hospitality Management, or a related field required.
EXPERIENCE
- Minimum of 7 years of experience in large-volume food & beverage operations such as cruise lines, casinos, conventions, airlines, hotels, or comparable environments.
COMPETENCIES/SKILLS
• Demonstrated experience sourcing products or ingredients at scale while balancing cost, quality, and operational constraints.
• Proven ability to collaborate cross-functionally and influence stakeholders at multiple levels.
• Strong analytical skills with experience overseeing data analysis, financial assessments, and performance metrics.
• Experience managing and developing direct reports preferred.
• Ability to travel approximately 50% of the time, including ship visits, vendor facilities, and industry events.
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
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EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.