About this role
Department: Deaconess Jennie Stuart General Surgery
Location: 1724 Kenton Street, Suite 2B, Hopkinsville, KY 42240
Shift: Days
Hours: 40 per week, no holidays or weekends
Office Hours : Monday-Thursday: 8:00AM-5:00PM, Friday: 8:00AM-12:00PM
Half day Fridays!
Job Overview:
Do you enjoy helping people, staying organized, and keeping things running smoothly behind the scenes? Were looking for a friendly, detail-driven team member to be the welcoming voice and face of our surgical practice!
This position is key to centralized patient appointment scheduling. Candidates must be able to provide a positive, patient-oriented experience for customers both over the phone and in person. The candidate must possess strong computer skills and attention to detail when providing medical scheduling services to patients, family members, visitors, and physicians in the clinic setting.
Assists with scheduling and rescheduling appointments, obtains demographic, insurance, and other related information from patients when registering for appointments, and assists with coordinating patient payments, posting charges, issuing receipts, and posting payments. Performs other duties as assigned and shifts may vary based on department needs.
This is more than a front desk job; youll be a key part of creating a positive patient experience from the very first phone call to the moment they walk out the door.
What Youll Be Doing
- Be the first smile patients hear and see on the phone and in person
- Schedule and reschedule appointments with accuracy and care
- Collect and update patient demographics, insurance, and important details
- Handle patient payments, post charges, and provide receipts
What Were Looking For
- High School Diploma or GED preferred