Receptionist and hospitality clerk

The MCS Group, Inc.New York City, New YorkOn-siteFull-timeNew grad, 0–1 yearsListed 14 minutes ago

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About this role

We are hiring for a receptionist and hospitality clerk with a law firm client of ours based in NYC! This position will be responsible for administrative duties to be assigned from time to time by Management that can be performed while stationed at the reception desk. This includes answering phones, greeting guests and being able to provide strong hospitality traits throughout the office for staff and guests. This is a full-time position that pays with a start rate of 21.00 per hour. If the below duties and responsibilities seem like a good fit for you, apply today!

Essential Duties and Responsibilities

- Regional Client Support

- Greet each visitor with a professional demeanor

- Diary all visitors and vendor deliveries

- Ensure office security and manage front desk

- Transfer calls to the appropriate MCS office and representative

- Assist with opening, sorting and scanning mail

- Ensure lobby, conference rooms, and break-out room are kept orderly

Qualifications & Experience

- Excellent oral and written communication skills; strong interpersonal skills

- Ability to interact with customers at all levels via phone manner or visitors

- High-level of attention to detail

- Ability to multi-task effectively and maintain organization and composure under high pressure

- Strong knowledge of Microsoft Office (Outlook, Teams, Word)

- Capable of making timely, independent decisions

Education Requirements

- Associates degree is preferred, but at minimum a High School Diploma or equivalent education and 1-2 years of related work experience

Work Environment

- Must be able to work with Management to ensure MCS standards

- Presents self to customers with appropriate attitude.

- Respects customer privacy

- Maintains a secure and trusting work environment.

- Maintains an appropriate professional appearance in the workplace

Physical Demands

- Must be able to sit for prolonged periods of time in a 7 ½ hour to eight-hour day. Excessive use of phones, computer keyboards and monitors

Occupational Health and Safety

Employees are responsible and accountable for:

Compliance with workplace policies and procedures for risk identification, risk assessment and risk control

Active participation in activities associated with the management of workplace health and safety

Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace

Correct utilization of appropriate personal protective equipment

Compliance with the MCS Safety Manual and MCS Associate Manual provided on date of hire.