Senior Inside Sales Representative

Job Title: Senior Inside Sales Representative Job Description We are seeking a Senior Inside Sales Representative to join our growing team. This individual will serve as a key point of contact for customers, managing business-to-business (B2B) relationships while supporting sales activities within a manufacturing environment. The ideal candidate will have experience working with industrial or manufacturing customers, managing complex orders, preparing quotations, and collaborating with cross-functional teams to drive customer satisfaction and revenue growth.

Responsibilities

- Develop and maintain strong relationships with existing customers while identifying opportunities for account growth.
- Prepare and manage customer quotations, pricing proposals, and sales contracts.
- Process and track customer orders from initial inquiry through shipment and delivery.
- Serve as the primary liaison between customers, production, supply chain, engineering, and logistics teams.
- Follow up on open quotes, sales opportunities, and customer inquiries to drive revenue growth.
- Monitor order status, inventory levels, and production schedules to ensure on-time delivery.
- Resolve customer concerns related to pricing, product availability, shipping, and delivery.
- Support outside sales representatives by providing account management and administrative assistance.
- Maintain accurate customer records, forecasts, and sales activity within CRM and ERP systems.
- Analyze customer purchasing trends and provide recommendations for business development opportunities.

Qualifications

- 5+ years of inside sales, customer account management, or sales support experience.
- Experience supporting B2B customers within a manufacturing, industrial, distribution, or engineered products environment.
- Strong understanding of order processing, quotations, pricing, production schedules, and supply chain concepts.
- Experience working with ERP systems such as Oracle, SAP, JD Edwards, Epicor, JobBoss, NetSuite, or similar platforms.
- Proficiency in Microsoft Office, particularly Excel.
- Strong communication, negotiation, and relationship-building skills.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- High attention to detail and strong problem-solving abilities.

Work Environment The role operates in a professional industrial and manufacturing-focused business environment that emphasizes collaboration between sales, engineering, manufacturing, quality, operations, purchasing, and technical service teams. You will work extensively with CRM platforms and Microsoft Office applications, particularly Excel, Outlook, and PowerPoint, to manage customer data, quotations, sales opportunities, and reporting. The position involves frequent interaction with industrial customers, both remotely and at industry events such as trade shows and manufacturing conferences. You will participate in planning and supporting marketing campaigns, product launches, and trade show activities, often coordinating logistics, promotional materials, and follow-up actions. The work requires strong attention to detail, consistent documentation, and disciplined use of CRM and internal systems to maintain accurate records and support extended sales cycles. The environment values proactive communication, cross-functional teamwork, and a structured yet flexible approach to managing multiple accounts, opportunities, and projects.
Job Type & Location
This is a Permanent position based out of Milwaukee, WI.
Pay and Benefits
The pay range for this position is $70000.00 - $85000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Benefits: Public information confirms the company offers employee benefits, with categories including insurance, retirement benefits, and vacation/time-off, although the detailed plan terms arent publicly visible. Godfrey & Wing: Employee Benefits and Perks
Job Type & Location
This is a Permanent position based out of Milwaukee, WI.
Application Deadline
This position is anticipated to close on Nov 25, 2026.
Workplace Type
This is a fully onsite position in Milwaukee,WI.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.