Receptionist 1

Job Title: Receptionist Job Description
We are seeking a highly motivated and passionate Receptionist to join our team on a contract basis. The ideal candidate will be a team player with a keen eye for detail and exceptional customer service skills. You will serve as a primary point of contact for client employees and guests, providing services to the highest standards while embodying our core values of Teamwork, Excellence, and Ethics.
Responsibilities
- Enthusiastically welcome all visitors and guide them through the registration process while keeping them informed about their host and meeting.
- Ensure all visitors are properly registered and issued a pass in accordance with security standards.
- Notify hosts of their visitor's arrival and keep visitors updated about their host's expected arrival time.
- Consistently provide prompt and efficient service, exceeding expectations.
- Track all visitors, including vendors and guests, using Resource Scheduler.
- Maintain a strong customer focus in all activities.
- Process and manage conference room bookings, ensuring all data is captured in Resource Scheduler within prescribed timescales.
- Conduct daily checks of meeting rooms to ensure cleanliness and functionality.
- Assist in setting up conference rooms, including arranging furniture and adjusting walls as necessary.
- Order and deliver catering and refreshments to meeting rooms as needed.
- Support Audio-Visual equipment in meeting rooms and provide first-line resolution or escalate issues as necessary.
- Answer phones professionally in line with global standards.
- Communicate with employees about all services offered at reception.
- Ensure reception desk, waiting area, and meeting rooms are maintained to the highest standards of tidiness and cleanliness.
- Collaborate with FM Technology and building services teams to deliver top-notch service to all clients and employees.
- Wear approved uniform and name badge at all times while on duty, adhering to required standards.
Essential Skills
- 1-2 years of customer service experience.
- Proficiency in Microsoft Office.
- Ability to work independently and adapt to rapidly changing situations.
- Strong problem-solving skills and the ability to handle ambiguous situations.
- Excellent verbal and written communication skills in English and local language; additional languages are advantageous.
- Self-motivated, confident, and energetic with a goal-oriented mindset.
Additional Skills & Qualifications
- Prior experience in facilities, hospitality, or a related field is preferred.
- Experience with front desk and administrative support, data entry, and clerical work.
- Ability to effectively manage stressful situations.
Work Environment
The role is based in an office environment with free parking available. The working hours are Monday to Friday, from 8 am to 5 pm, including a one-hour lunch break. Interviews will be conducted virtually in 1-2 rounds. The dress code includes wearing an approved uniform and name badge while on duty.
Job Type & Location
This is a Contract position based out of Wilmington, DE.
Pay and Benefits
The pay range for this position is $19.00 - $19.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Wilmington, DE.
Application Deadline
This position is anticipated to close on Nov 16, 2026.
Workplace Type
This is a fully onsite position in Wilmington,DE.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.