About this role
Vector 70 is seeking a consultant for a 1–2-year engagement as a ServiceNow ITSM Implementation Specialist, with an immediate target start date.
Position Title: ServiceNow ITSM Implementation Specialist
Position Summary: Seeking a ServiceNow specialist to lead the end-to-end implementation of the ITSM platform, including IT Asset Management.
Key Responsibilities:
- Map “as-is” and design optimized “to-be” workflows across the full ServiceNow ITSM lifecycle.
- Advise on configuration options and best-practices for deployment of ServiceNow ITSM.
- Connect operational ITSM processes directly with ServiceNow frameworks.
- Leverage ServiceNow ITAM experience to integrate hardware/software lifecycles into core ITSM workflows.
Qualifications:
- 3+ years of hands-on ServiceNow ITSM experience.
- Proven track record delivering at least one full-lifecycle ServiceNow ITSM implementation.
- Working knowledge of ServiceNow SPM and ITAM modules.