Translations Supervisor

Ford Motor CompanyNaucalpan de Juárez, MéxicoHybridFull-timeStaff, 8–12 yearsListed 6 hours ago

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About this role

Digital Product Design at Ford is committed to envisioning and creating simple, thoughtful, enjoyable, and compelling product experiences that our customers need and love. We work in close partnership with product, design, and engineering to deliver best-in-class experiences that meet the needs of people today, and in the future.

The text presented in various languages across vehicle screens and mobile applications is a key enabler of Ford's ability to sell in different countries around the globe. We are looking for a driven, results-oriented leader to run and grow our Translations organization — someone who combines strong technical expertise with the confidence and communication skills to champion the team's value across the business, win new stakeholders, and expand our scope of influence.

The Translations Supervisor owns the localization of in-vehicle digital display content, leads the delivery of translations for automotive digital components across all vehicles and projects, and drives the modernization of our workflows through AI-powered tools and automation. This role also acts as the primary advocate and "face" of the team — pitching our capabilities to new internal customers (mobile apps, marketing, web, and beyond), building the business case for expanded services, and growing the team to meet rising demand.

Skills Required for the Position:

Degree in Translation, Linguistics, Localization, International Relations, International Business, or similar.
Language Proficiency: C1-C2 English level. A2-B1 in one additional language besides Spanish and English

Master's degree in related discipline or Project Management desired.

AI & Technical Skills:

- Hands-on experience applying AI/machine translation tools and automation to real production workflows (not just familiarity — proven use to drive measurable efficiency or quality gains).
- Technologically savvy with a good understanding of XML.
- Proficient in CAT tools and other translation-related software.
- Experience in content management systems.
- Data analysis and process automation mindset — comfortable using data to make the case for change.
- Knowledge of Jira (or similar) for tracking and managing project tasks and issues.
- Experience working with UI specifications and UI/HMI teams is a plus.
- Knowledge of electrical and HMI subsystems (cluster, center stack/Sync, rear displays, physical controls) and driver assistance features preferred.
- Curiosity and drive to continuously learn and adopt new automotive HMI and AI technologies.
- Working knowledge of GPDS, Ford Deliverables, and Design Studio delivery milestones is a plus.

Communication & Influence Skills (High Priority):

- Outstanding, persuasive communicator — able to pitch, present, and "sell" the team's capabilities to leadership and new internal customers with confidence and impact.
- Bold and direct communication style; comfortable challenging ideas, negotiating firmly, and driving conversations toward decisions and outcomes.
- Strong executive presence — able to command a room and influence senior stakeholders.
- Excellent oral and written communication skills in English and Spanish.
- A natural networker who proactively builds relationships that expand the team's reach and reputation.

Leadership & Organizational Skills:

- Results-driven leadership style: decisive, competitive, and comfortable taking ownership of bold goals (a strong "D" profile in DISC terms is ideal).
- Proven ability to grow and scale a team — recruiting, building the case for headcount, and developing talent.
- Strong organizational and time-management skills, with the ability to juggle multiple priorities under pressure.
- Project/product management experience, preferably Agile.
- Skilled negotiator who can propose and defend new solutions while keeping the team's experience in mind.
- Comfortable operating with autonomy and driving initiatives independently as well as leading a team.

Additional Skills:

- Strong problem-solving abilities and a bias for action.
- Attention to detail balanced with a big-picture, growth-oriented mindset.
- Proactive, strategic thinker who looks for opportunities to expand the team's impact.
- Customer-focused mindset across different markets and countries.

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