Manager - Executive Assistant

About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Role Purpose

The Executive Assistant provides executive and business support to the Chief Procurement Officer and the Procurement leadership team. The role manages diaries, meetings and correspondence, coordinates leadership team governance and supports the smooth running of a global Procurement function across the UK and India.

The postholder enables senior leaders to focus on commercial delivery and transformation, and acts as a dependable point of coordination across both locations.

Context

Procurement is at the start of a transformation, moving from a business unit-aligned, transaction-heavy model to a category-led, strategically capable operation. The India team operates as a global capability centre within that structure. The change brings a heavy volume of leadership meetings, stakeholder engagement, recruitment, onboarding and communications across UK and India time zones, and this role is central to keeping that activity organised and on schedule.

Key Responsibilities

Executive Support

- Manage complex diaries for the Chief Procurement Officer and leadership team, prioritising competing demands with sound judgement.

- Schedule meetings across UK and India time zones with senior internal stakeholders and external suppliers.

- Triage inboxes, manage correspondence and follow up where delegated.

- Prepare briefing packs, agendas and supporting papers ahead of key meetings.

- Arrange travel, visas, accommodation and itineraries, and process expenses in line with policy.

Leadership Team and Governance

- Coordinate the Procurement leadership team cadence, including agendas, papers, minutes and action tracking.

- Track actions and decisions through to closure, following up with owners where items are overdue.

- Support the preparation of materials for senior forums, including formatting and consolidating presentation packs.

- Maintain the function’s forward planner of key meetings, deadlines and reporting dates.

Function Coordination

- Organise townhalls, team meetings, offsites and visits, including UK colleague visits to India.

- Support recruitment logistics, including interview scheduling and candidate coordination.

- Coordinate onboarding for new joiners, including system access, equipment and induction schedules.

- Maintain organisation charts, distribution lists and the headcount tracker in conjunction with HR.

- Support internal communications, drafting and issuing routine updates on behalf of the leadership team.

Administration and Information Management

- Raise and track purchase requests for the function’s own spend, such as training, events and subscriptions, following the standard P2P process.

- Maintain the Procurement team SharePoint, shared folders and document controls.

- Handle confidential information, including organisational design, personnel and commercial material, with complete discretion.

Person Specification

Essential Experience

- Experience as an Executive Assistant or senior administrator supporting senior leaders in a corporate environment.

- Experience managing diaries across multiple time zones and for more than one principal.

- Strong proficiency in Microsoft 365, including Outlook, Teams, PowerPoint, Excel and SharePoint.

- Excellent written and spoken English with a high standard of accuracy.

- A proven record of handling confidential and sensitive information.

Desirable Experience

- Experience supporting leaders of a global or matrix function, ideally in financial services.

- Familiarity with procurement or finance processes.

- Experience using Copilot or other AI tools to improve productivity.

Behaviours and Attributes

- Organised and anticipates needs ahead of time.

- Discreet and trustworthy.

- Calm under pressure and able to reprioritise at short notice.

- Confident with senior stakeholders and external parties.

- Flexible on working hours to cover UK business hours when required.

Measures of Success

- Leadership time is effectively prioritised with minimal avoidable conflicts or unnecessary administrative burden.

- Leadership meetings are consistently well prepared, with papers issued on time and actions/decisions accurately maintained.

- Actions and leadership commitments are proactively monitored through to closure.

- Recruitment, onboarding, travel and functional events are coordinated accurately and on schedule.

- Leadership information and records remain accurate, current and appropriately controlled.

- High-quality service and stakeholder experience across UK and India.

- Feedback from the Chief Procurement Officer and leadership team.

Competency Framework

Competency

What it means in this role

Organisation and Planning

Keeps diaries, governance and deadlines running ahead of need.

Discretion and Judgement

Handles confidential matters appropriately and prioritises sensibly.

Stakeholder Management

Communicates confidently and professionally with senior colleagues and external parties.

Accuracy and Control

Produces complete, correct papers, records and requests.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.