Indirect Lending Officer I

PRIMARY OBJECTIVE OF POSITION

Responsible for evaluating and making decisions on dealer loan requests in a timely manner, following credit union policies and procedures. Establishes and maintains a good working relationship with dealerships and/or dealer partners. Supports the goals and objectives of the Indirect Lending Department.

ESSENTIAL JOB FUNCTIONS

- Analyzes and decisions loan applications received from our dealer partners in our Indirect Lending program.

- Exercises discretion when approving loans outside of approved guidelines and responsible for providing additional documentation to explain risk mitigation .

- Determines when additional due diligence should be performed on credit offerings submitted by our dealer partners, adhering to the risk and historical performance guidelines

- Negotiates and communicates loan approvals, denials, and/or conditions with dealers utilizing NACCU’s electronic communication tools.

- Visits dealerships in Corpus Christi, Rio Grande Valley and future markets that may be added to the program to inform, train, and market the credit unions Indirect Services program, when requested by management. This may involve overnight travel.

- Work with Indirect Lending Assistants to correct contract discrepancies on loan packets, including but not limited to: verifying members are contracted at the correct terms and conditions by the dealership on credit approvals and reviewing loan stipulations.

- Assists collection department on early payment defaults.

- Assist and support department personnel.

- Ensure the protection of the credit unions interest in matters of adequate documentation and adherence to policies and the various laws and regulations that apply.

- Responsible for completing assigned training and stay up to date on changes to state or federal regulation that impact the Credit Union’s Indirect lending program.

- Inform Credit Union management of any potential risks or concerns to the Credit Union’s interests that may surface during the normal course of business.

- Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions.

- Responsible for completing BSA/AML compliance training annually.

- All other duties as assigned.

RELATIONSHIPS AND CONTACTS

Supervise Approximately:  None

Reports To:  AVP of Indirect Lending

Contacts: Extensive daily telephone contact with dealerships and frequent contact with other departments and members.

Qualifications

EDUCATION

- High School Diploma or GED is required.

- Association of Finance Professionals Certification required within 12 months of accepting position.

EXPERIENCE

- Incumbent must have a minimum of three (3) years financial experience with one (1) of those years within auto/consumer/commercial lending to adequately perform the job functions.

- Must have excellent public relations and sales skills and knowledge of consumer lending federal and state laws and regulations.

- Must have professional phone skills due to constant phone contact with dealer partners and applicants.

PHYSICAL REQUIREMENTS

- Position involves wrist/hand manipulation, restriction to workstation for extended periods of time.

- Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents.

- Must have possession of a dependable vehicle, a valid driver’s license, and the ability to drive a vehicle for business related purposes.

MENTAL REQUIREMENTS

- Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.

- Must have a strong ability and reliability to read and carry out various written instructions and follow oral instructions.

- Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence.

- Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.

- Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.

- Must be able to effectively handle multiple, simultaneous, and changing priorities.

- Must be capable of exercising highest level of discretion on both internal and external confidential matters.

- Candidate must be available to travel to dealerships within field of membership, and must be able to work evenings, holidays, and Saturdays.

EQUIPMENT REQUIREMENTS

- Personal computer with windows environment, phone, calculator, copy machine, fax machine, electronic messaging, and scanner.

I acknowledge that I have received, read, and understand this Job Description.  I agree to perform to the best of my abilities the functions and duties described herein, with or without reasonable accommodation.  I understand that this Job Description does not constitute an employment contract or alter my "at-will" employment status.  I further understand that the duties and responsibilities described in this Job Description are subject to change or modification, as determined by management, and that I am responsible for performing any job duties, or other tasks, and responsibilities that may be assigned, and/or directed by management.