Analyst IT Operations

FlexGeorge Town, Perai, PenangOn-siteFull-timeMid level, 2–5 yearsListed 7 hours ago

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About this role

Axiom builds the digital and electrical infrastructure powering the AI era. We design, build and deploy integrated power, thermal and compute solutions that help data centers, utilities and innovators scale faster, operate more efficiently and meet growing demand.

Built on decades of manufacturing expertise, global operations and a proven ability to deliver complex systems at scale, Axiom combines innovation with real-world execution. We're helping close the gap between what the future demands and what the world can deliver.

At Axiom, you'll take on meaningful challenges, be trusted with real responsibility, and work alongside people who value candor, collaboration, and continuous learning.

Job Summary

What a typical day looks like:

- Install, configure, patch, upgrade, and maintain Microsoft SQL Server instances and Windows Server operating systems according to organizational standards.
- Administer physical and virtual server environments using VMware ESXi and Hyper-V, including server provisioning, configuration, optimization, and lifecycle management.
- Manage core infrastructure services, including Active Directory, DNS, DHCP, Group Policy, file and print servers, storage systems, and clustered environments.
- Configure and support high-availability database environments using Always On Availability Groups, Failover Clustering, Log Shipping, Mirroring, and Replication.
- Develop and maintain database and infrastructure backup and disaster recovery solutions using SQL Server backup strategies, Veeam, Veritas, and ExaGrid, including point-in-time recovery and restore testing.
- Monitor and optimize SQL Server performance by resolving slow queries, blocking, deadlocks, indexing issues, and query execution plan problems using SQL Profiler, Extended Events, and DMVs.
- Monitor server health and performance, including CPU, memory, disk, storage, and network utilization, and troubleshoot Windows Server, connectivity, latency, and system-related issues.
- Perform scheduled database and server maintenance, including integrity checks, index maintenance, data purging, capacity planning, storage planning, and resource trend analysis.
- Implement and maintain security controls, including OS hardening, SQL logins, roles and permissions, antivirus/EDR, auditing, data masking, patch management, and vulnerability remediation.
- Support Azure or AWS cloud and hybrid environments and use PowerShell or other scripting tools to automate routine database and server administration tasks.
- Participate in after-hours maintenance and 24x7 on-call support when required.

The experience we’re looking to add to our team:

- Typically requires a Bachelor’s degree or equivalent experience and training.
- Ideally requires a minimum of 3-5 years of related experience.
- Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
- Project Management
- Collaboration skills and passion for technical challenges and operations support.
- Different IT Analyst position may require different knowledge of application, skillset, or tool.  Having ability to learn and adopt with fast execution, solve problem through applying best-in-class tools and methodology, and ability to drive and work as a team for success should be considered as general requirement.

What you’ll receive for the great work you provide:

- Medical benefits, dental, vision
- Life Insurance
- Paid Time Off
- Performance Bonus

AL21




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## Job Category
IT







Axiom is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Axiom, you must complete the application process first).