System Administrator

Want to work on supercomputers submerged in cooling tanks?

DUG is a cutting-edge technology company that runs some of the largest privately owned data centers in the world operating a global 24/365 high-performance computing (HPC) infrastructure and cooled by our own proprietary immersion technology. We provide High-Performance Computing as a Service (HPCaaS) and software solutions to tackle the most complex, data-heavy challenges on Earth.

If you’re ready to scale your system administration career on world-class HPC infrastructure, explore our career opportunity today.

List of Responsibilities (not necessarily exhaustive):

- Installation, maintenance, and troubleshooting of HPC infrastructure, including:
- Linux compute clusters
- Networking
- NFS and Lustre storage
- SLURM

- Day-to-day problem-solving for the DUG production and cluster environment
- Be part of the worldwide IT monitoring team
- Proactive and reactive maintenance and troubleshooting
- Supporting end-users with any production difficulties
- Monitoring and tuning performance

- Participating in major system deployments worldwide, as needed
- General IT assistance such as:
- Linux (95%), Mac OS (4%), Windows (1%) desktops and laptops
- Telephony
- Audio/visual systems
- Printers and general office IT equipment

- Big-picture Linux topics, such as:
- Linux distributions (maintaining current and evaluating future)
- Boot / root images
- Kernels and drivers
- Deploying updates in a timely fashion

- Improve system reliability, by improving our issue tracking, resolution, and prevention
- Define the OS requirements and procedures for running DUG software on customer equipment, and assist with those deployments
- Serve as level two support for otherwise unresolvable customer issues
- Periodically providing on-call support
- Undertake special assignments, ad-hoc projects and related duties as and when required
- Comply with the Company’s HSE regulations and policies

Job Requirements:

- Bachelor’s degree in a related field
- 2-5 years of hands-on technical experience in Linux system administration, data centre engineering, and IT infrastructure maintenance
- Preferably with experience in configuring, maintaining, and troubleshooting in Data Centre or High-Performance Computing (HPC) environments, including Linux compute clusters, SLURM workload management, networking, and high-performance storage (NFS, Lustre)
- Proficiency in Linux server administration, including kernel/driver management, boot/root image creation, package deployment, and OS performance tuning
- Preferably with experience in Level one and level two troubleshooting, IT monitoring, and desktop support (Linux, macOS, Windows)
- Good communication skills; fluent in written and spoken English
- Carries strong problem solving and critical thinking skills
- The ability to multitask, be agile, and proactively track and improve system reliability
- Organised, attention to detail, and able to produce accurate work
- Motivated to complete assigned responsibilities within set deadlines
- Eligible to work in Malaysia