Assistant Manager – Operations

Role overview & Key responsibilities:

The Assistant Manager – Operations (Services) is responsible for ensuring seamless execution of operational strategies and SOPs at the city level. This role acts as a key link between city/regional operations and the Country Operations Manager, ensuring efficient service delivery, logistics coordination, cost optimization, and timely installation while driving continuous process improvement.

- Implement and execute SOPs and strategies developed by the Country Operations Manager.
- Supervise logistics, supply chain, services, complaints, and installation processes across cities.
- Ensure timely service fulfillment and resolution of operational challenges.
- Monitor and streamline city-level performance, ensuring adherence to processes and compliance.
- Act as a liaison between city/regional operations and central teams, communicating feedback and performance insights.
- Recommend improvements for processes based on ground-level feedback and analysis.

### Requirements
What we're looking for:

- Bachelor’s degree in Operations, Supply Chain, Business Administration, or related field
- 3–5 years of experience in operations, service delivery, or logistics coordination
- Proven experience in managing operations across multiple city teams
- Strong analytical, communication, and team management skills
- ​ Tools: MS Excel, MIS Platforms, Task Management Tools (e.g., Asana, Trello)

Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.
Work Mode: Full-time; based in Bengaluru.

### Benefits
Why Join us:

- Compensation: Competitive salary in line with industry standards.
- Growth Path: Opportunity to scale into City Operations Manager and beyond as PadCare expands globally.
- Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
- Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
- Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
- Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
- A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.