Senior Analyst – HR Services (Recruitment Back Office Lead)- (26000IKD)

Unlock New Career Horizons with SA Technologies
Inc.

At SA Technologies Inc., we believe in turning career
aspirations into reality. As an NSE Listed company ,
recognized as a CMMI Level 5 organization , a Great Place
to Work Certified company , and one of the Best Places for
Women , we are committed to creating a workplace that is
inclusive, excellent, and supportive

Job Title: Senior Analyst – HR Services (Recruitment Back Office Lead)

Location: Bangalore
Work Mode: Hybrid
Shift: General
Total Experience: 6–8 years
Relevant Experience: Minimum 5 years
Education: Any bachelor’s degree; MBA in HR preferred

About the Role

We are looking for an HR Services Lead to manage recruitment back-office and employee lifecycle activities. The role requires experience in offer management, background verification, pre-joining and onboarding, along with strong process control, team coordination and communication skills.

Key Responsibilities

- Lead and review HR transactions in accordance with standard operating procedures (SOPs), quality standards and agreed timelines.
- Manage recruitment back-office activities, including background verification (BGV), offer management, pre-joining and onboarding.
- Support the manager with workflow management, reporting, new processes and HR digital transformation projects.
- Prepare monthly reports and dashboards, and complete monthly and half-yearly controls.
- Maintain clear communication with candidates, interview panel members and business partners.
- Support audits, internal controls and the closure of audit observations.
- Establish quality checks, identify process risks and gaps, and drive continuous improvement.
- Monitor service level agreements (SLAs), including urgent and sensitive requests, and ensure timely resolution.
- Maintain and update process documentation, including SOPs and operating instructions.
- Develop team capability through training, cross-training, backup planning and knowledge sharing.
- Maintain confidentiality and follow applicable information security guidelines.

Required Skills and Experience

- 6–8 years of total experience, including at least 5 years of relevant HR operations or recruitment back-office experience.
- Hands-on experience in BGV, offer management, pre-joining and onboarding activities.
- Experience managing HR workflows, quality controls, reporting and audits.
- Ability to lead a team, manage competing priorities and work within SLAs.
- Strong written and verbal communication, stakeholder management and interpersonal skills.
- Strong problem-solving, decision-making and time management skills.
- Proficiency in PeopleSoft and Microsoft Office .
- A proactive, accountable approach and the ability to adapt to changing business needs.

Education

- Bachelor’s degree in any discipline. An MBA in HR is preferred.

Why SA Technologies Inc.?

Empowering Work Environment: A Great Place to Work,
especially celebrated as one of the Best Places for Women.

Excellence and Quality: A CMMI Level 5
Company, ensuring operational and service excellence.

Globally Acclaimed: A Microsoft Gold
Partner and Google Partner, with over 20 years of global IT
consulting and Development solutions deliver.

Embark on a rewarding journey together with us! At
SA Technologies Inc., your journey begins with a friendly
technical assessment, providing a stage to highlight your unique
skills.