Technician - Jadcherla

Technician - Jadcherla, Hyderabad

Educational Qualification

Any Graduate / Diploma / HSC (12th) with ITI in Electronics, Networking, Electrical, or an equivalent relevant technical qualification.

Experience

Minimum 3 years of relevant experience as an IT Technician, Network Cabling Technician, CCTV Technician, or in a similar technical role.

Job Summary

We are seeking a skilled, motivated, and detail-oriented IT Technician to join our team. The successful candidate will be responsible for the installation, maintenance, troubleshooting, repair, and support of IT and security infrastructure, including network and telephone cabling, CCTV systems, Access Control Systems (ACS), biometric devices, flap barriers, and associated hardware.

The role requires strong technical and troubleshooting skills, hands-on experience in cabling and hardware installation, the ability to coordinate with vendors and internal teams, and a proactive approach towards resolving technical issues across Mumbai and other campus locations.

Technical Skills

- Strong knowledge of network cabling, including cable laying, routing, termination, crimping, testing, and troubleshooting.
- Knowledge of CCTV systems, including Analog and IP-based cameras.
- Experience with DVRs, NVRs, cameras, and surveillance infrastructure.
- Knowledge of Access Control Systems (ACS), biometric devices, and related hardware.
- Familiarity with flap barriers and associated access control infrastructure.
- Knowledge of telephone cabling and telephone systems.
- Basic understanding of networking concepts, IP addressing, switches, and network connectivity.
- Ability to diagnose and troubleshoot hardware, cabling, network, and connectivity-related issues.

Key Responsibilities

- Mount and un-mount hardware and equipment, including CCTV cameras, NVRs, Access Control Systems (ACS), biometric devices, and associated equipment.
- Troubleshoot and proactively resolve issues related to CCTV cameras, NVRs, network connectivity, cabling, and other surveillance infrastructure.
- Troubleshoot and proactively address flap barrier issues that may arise across Mumbai or other campuses, including issues related to lanes, network connectivity, cabling, biometric devices, and associated hardware.
- Troubleshoot and proactively resolve issues related to Access Control Systems (ACS), including hardware, network, cabling, and connectivity-related issues.
- Carry out network cable laying, routing, termination, testing, and troubleshooting.
- Coordinate with vendors for cabling work, installation, repairs, maintenance, and resolution of technical issues.
- Liaise with vendors and other IT personnel to ensure timely resolution of technical problems.
- Follow up on pending issues and ensure proper resolution and closure of assigned tasks.
- Attend to miscellaneous technical tasks requiring immediate attention and resolution.
- Respond promptly to critical and emergency technical issues.
- Assist in preventive maintenance activities to minimize downtime and ensure the smooth functioning of IT and security infrastructure.
- Maintain proper documentation of technical issues, activities performed, and resolutions provided.
- Be organized, goal-oriented, and a motivated self-starter capable of working effectively both independently and in a team environment.
- Demonstrate strong problem-solving, troubleshooting, communication, and coordination skills.
- Be flexible to work in shifts, weekends, and holidays, as and when required.
- Be willing to travel across Mumbai and other campuses/locations, as and when required.
- Take ownership of assigned tasks and ensure their timely completion and closure.
- Adhere to any additional responsibilities assigned by management from time to time, as per organizational requirements and directives.

Other Skills and Competencies

- Strong problem-solving and troubleshooting abilities.
- Good coordination and vendor management skills.
- Ability to work independently and collaboratively in a team environment.
- Ability to prioritize tasks and respond effectively to critical situations.
- Organized, proactive, responsible, and goal-oriented approach to work.
- Ability to maintain proper documentation and reports.

Physical Requirements

- Ability to lift and handle equipment and hardware.
- Ability to work at heights and in different indoor and outdoor environments, where required.

Certifications

Relevant certifications in Electronics, Networking, CCTV, Access Control, or Security Systems will be preferred but are not mandatory.

Travel and Working Flexibility

- Willingness to travel across Mumbai and other campuses/locations as required.
- Flexibility to work in shifts, weekends, holidays, and during emergency situations as per organizational requirements.