About this role




Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.



The Purchasing Analyst is the regional executor for standard PR-to-PO activities, focused on accuracy, throughput, and audit-ready documentation. The role validates requests, applies guided buying and catalog usage, converts PRs to POs, and maintains queue hygiene and SLA discipline. It resolves basic exceptions and escalates non-standard or higher-risk cases per the team's triage model.

The Analyst collaborates with requestors, approvers, Finance departments, and contributes to data quality and continuous improvement by flagging recurring issues and proposing checklist updates.

Role Responsibilities

- Execute end-to-end PR-to-PO for standard catalog and contract-backed requests; validate coding, approvals, budgets, and supplier eligibility; ensure complete documentation per SOP.

- Maintain queue hygiene: triage intake, prioritize to meet SLAs, keep statuses current, and communicate clearly with requestors/approvers on requirements and ETAs.

- Convert PRs to POs accurately; structure PO lines to match catalog or simple contract/SOW terms; process basic change orders and receipts updates.

- Resolve common exceptions (pricing mismatches, missing information, simple approval routing issues, straightforward receipt discrepancies); escalate non-standard or higher-risk cases to Senior Purchasing Analyst or Purchasing Specialist with clear case notes.

- Coordinate VMD and AP to correct basic reference data that affects order accuracy and 3-way match (supplier records, item/price data, coding).

- Verify catalog/content accuracy (items, prices, preferred supplier alignment); flag issues and propose corrections to P2P Purchasing Specialists; promote guided buying and catalog adoption.

- Support operational readiness for new awards by validating simple contract-to-PO linkage (basic releases/line structures), checking content availability, and testing transaction flows as directed.

- Keep accurate, audit-ready records (approvals, communications, attachments) per SOP and retention policies; follow documentation checklists consistently.

- Capture recurring issues and suggest improvements to checklists, templates, and FAQs; adopt new standards/playbooks and provide practical feedback from daily execution.

- Participate in training, shadowing, and peer quality reviews; seek coaching from P2P Senior Purchasing Analysts/Specialists and the P2P Purchasing Expert; share learnings with peers.

Skills Required

a) Technical / Functional

- PR-to-PO fundamentals for catalog and contract-backed orders, approvals routing, coding validation, and documentation standards.

- Basic contract-to-PO linkage (framework releases, straightforward SOWs/milestones) and how awarded agreements operationalize in the ERP.

- Policy/DoA awareness, 3-way match basics, and audit readiness.

- Reference data awareness (supplier master, catalog item/price accuracy, category/coding) and its impact on order quality.

b) Business / Analytical

- Attention to detail and accuracy; ability to follow checklists and standard operating procedures.

- Time management and prioritization in a high-volume environment; queue/SLA discipline.

- Basic reporting/data literacy; comfortable using dashboards and Excel for status tracking and reconciliations.

c) Behavioral / Leadership

- Clear, courteous communication with requestors, approvers, and cross-functional partners; service-oriented mindset.

- Collaboration and problem-solving; timely, well-formed escalations when needed.

- Growth and learning orientation; openness to feedback; integrity and ownership.



 Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - Our hybrid, office-first setup brings people together in the office, with work-from-home flexibility and flexible working hours.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 


Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.