ICT Service Product Manager

Huawei EuropeOn-siteFull-timeSenior, 5–8 yearsListed 3 hours ago

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About this role

About HuaweiHuawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. With approximately 208,000 employees, we operate in more than 170 countries and regions.Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.ICT Service Product ManagerMilan, ItalyMain Responsibilities:We are looking for a passionate and experienced professional to join our Solution Sales Department as a Service Product Manager. The role includes the following tasks:Lead service solution alignment and customer engagement, accurately capturing requirements in network O&M, optimization, and digital transformation.Drive the end-to-end service sales process, including service product structuring, commercial modeling, proposal preparation, and technical bidding defense.Own the business success of service products, ensuring profitability, high-quality solution delivery, and maximum customer satisfaction.Maintain, strengthen, and elevate long-term strategic relationships with top-tier enterprise executives and key technical stakeholders.Requirements:Bachelor's or Master's degree in Telecommunications, Electrical Engineering, Computer Science, or a similar technical field.Minimum 5 years of experience in the telecom industry, with at least 3 years in service product management, pre-sales technical support, or telecom solution sales.Good understanding of 5G networks, Cloud-Native architecture, and telecom O&M frameworks. Experience with tier-1 operators is highly preferred.Strong negotiation skills, resilience in a fast-paced environment, and a proven track record of handling high-pressure challenges in multicultural business environments.Fluent in English and Mandarin to ensure smooth communication with customers and global headquarters.What We Offer: We offer you an exciting professional career in one of the leading global ICT providers. You will work on cutting-edge 5G and AI-driven operations technologies within a highly dynamic environment. We provide a competitive salary package, attractive performance bonuses, and comprehensive personal development through structured training opportunities in Europe and global headquarters.Important: To be considered for this role, applicants must be eligible to work and live in the job location.Privacy Statement:We are committed to protecting your privacy by following the applicable data protection legislation. By applying to this position at Huawei, you acknowledge that you have read and understood the Huawei Recruitment Privacy Statement containing information on how we process your data. Please note that your data will be treated confidentially and securely.You can contact us by clicking here to get information about Huawei, contact Huawei’s DPO, submit any requests regarding your personal data, exercise your privacy rights, or submit any questions, comments, or suggestions related to the Privacy Statement.Anti-Bribery Statement:Huawei has a zero tolerance for bribery and corruption. Huawei Italy is committed to carrying out its business in an honest and ethical manner which is reflected within Huawei's Core Values that form the foundation of the Company. All employees must strictly comply with all anti-bribery laws and regulations, industry-wide ethical standards, and anti-corruption compliance policies and requirements and any violations in the recruitment process will automatically lead to the termination of the process.Equal Employment Statement:Huawei is committed to grant equal employment opportunities for all employees and applicants for employment regardless of (race and) ethnicity, religion, gender, sexual orientation, nationality, age, pregnancy or disability. We believe that diversity enriches our organization and it’s a key for our success as a firm. Equal employment opportunities cover all employment programs, management practices and decisions including recruitment, promotions, transfers, training and career development.