Senior Manager-Digital Product Management

American ExpressPhoenix, ArizonaHybridFull-timeSenior, 5–8 yearsListed 1 hour ago

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About this role

Travel & Lifestyle Services (TLS) is continuing to modernize its data ecosystem and expand how trusted, scalable data capabilities enable customer experience, analytics, personalization, AI/ML and business decision-making.

We are seeking a Senior Manager, Product Development – TLS Lumi & Data to help lead the strategy, development and execution of enterprise data capabilities across TLS. This role will be responsible for advancing the TLS data ecosystem on Lumi, partnering across Enterprise Data, Engineering, Analytics, Architecture and business teams to migrate and onboard TLS data assets and enable scalable data products and capabilities.

The role will require a combination of strong product leadership, enterprise data and cloud platform knowledge, technical fluency, and the ability to influence across a complex organization .

- Bachelor's degree in engineering, Computer Science, Information Systems, electronics and telecommunication or a related engineering field, or equivalent professional experience.
- 5+ years of Product Management/Product Development or related experience , including significant experience delivering complex digital, data or technology platforms.
- Strong understanding of enterprise data platforms, cloud data architectures, data products, APIs, analytical data models, and data ingestion/integration patterns .
- Experience working with GCP and cloud data/analytics technologies such as BigQuery , or comparable technologies.
- Experience partnering with Data Engineering, Analytics Engineering, Architecture and business teams to translate business and analytical requirements into scalable data capabilities.
- Strong understanding of big data, data pipelines and ETL/ELT concepts .
- Demonstrated experience leading complex cross-functional initiatives in an Agile environment, including roadmap/backlog prioritization and large-scale planning.
- Proven ability to influence senior stakeholders, drive alignment across complex enterprise initiatives, and translate technical concepts into clear business outcomes.
- Strong analytical, problem-solving, written and verbal communication skills.

Preferred Qualifications

- Experience delivering enterprise-scale data platform modernization or cloud migration initiatives.
- Experience with Lumi, GCP, BigQuery, Tableau or comparable enterprise data and analytics technologies .
- Experience developing products or data capabilities supporting AI/ML, personalization, analytics or GenAI .
- Working knowledge of SQL and data analysis; familiarity with Python is a plus.
- Experience working in financial services, travel, digital platforms or another highly regulated environment.
- Understanding of data governance, privacy, security, data quality and enterprise controls.
- Experience leading complex transformation initiatives spanning multiple teams.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.