Corporate Service AI Product Expert / Senior Product Expert - CIS

The Corporate Information System (CIS) team builds ByteDance's enterprise information systems, supporting the company's long-term operations and organizational growth while advancing governance in security, privacy, and compliance. Given ByteDance's complex business model and scale, we work across HR, finance, legal, procurement, approvals, and workplace services.

We also lead ByteDance's AI transformation, building the environments and agent tooling behind it, along with the organizational change that real adoption demands.

You will have a rare vantage point on how AI rebuilds the productivity of one of the world's largest technology companies, and you will build the products behind that change.

Responsibilities
- Lead or co-lead the design and deployment of Agents/Skills for enterprise service AI products; deliver prototype designs and technical implementation paths; drive the definition and rollout of the product's AI form, ensuring solutions are both technically feasible and business-practical.
- Build product data metric systems (usage rate, completion rate, process cycle time, exception rate, employee satisfaction, and others); use data analysis and user feedback to continuously identify problems and validate hypotheses, driving product optimization.
- Treat AI transformation as a key thread in product evolution; systematically identify business scenarios that models and Agents can reshape for efficiency; embed AI capabilities into product architecture, process design, and interaction experience; drive enterprise service products from feature-driven to intelligence-driven, ensuring solutions are deployable, verifiable, and scalable in real business scenarios.
- Work with business and operations teams on solution design, product demos, launch promotion, and training; build a closed user-feedback loop to continuously improve product experience and business value.
- Continuously track corporate services industry trends, competitor developments, and technology evolution (including AI capabilities).

Minimum Qualifications
- Relevant AI delivery capabilities in.
- Bachelor's degree or above.
- Experience designing and interpreting A/B tests.
- Excellent cross-departmental communication skills and a user-service mindset; able to independently engage business stakeholders and drive product implementation on the business side.

Preferred Qualifications
- Experience delivering AI products.
- Majors in computer science, information science, artificial intelligence, supply chain management, or related fields.
- Understanding of core technical principles such as large language models (LLMs), natural language processing (NLP), and machine learning; familiarity with application tech paths such as Prompt, Context, Harness, and CLI; able to communicate technical feasibility efficiently with R&D teams.
- Proficiency in common data analysis tools; able to identify problems and evaluate product effectiveness through data.
- Strong self-drive, results orientation, and resilience in a dynamic environment; continuous learning ability and passion for product.