About this role
Job Title: Technical Sales Engineer
Department: Sales
Location: Indore (On-site / Travel as Required)
Experience: 1–3 Years
Company: Robro Systems
Website: www.robrosystems.com
About Robro Systems
Robro Systems is a fast-growing innovator in AI-powered automation and machine vision, specializing in web inspection solutions for the technical textile industry. Our flagship product, the Kiara Web Inspection System , helps manufacturers detect defects in real time, improve product quality, and enhance operational efficiency.
At Robro, we are driven by Vision, Intelligence, and Control.
Role Overview
We are looking for a motivated and technically sound Technical Sales Engineer to support our sales and business development activities.
The ideal candidate should have experience in B2B sales, technical sales, or industrial sales, along with good communication and customer-handling skills. The candidate will be responsible for identifying potential customers, understanding their technical requirements, presenting suitable solutions, and converting business opportunities into sales.
The role involves working closely with customers and internal technical teams to promote Robro's AI-powered automation and machine vision solutions across textile, manufacturing, and industrial sectors.
Key Responsibilities
- Identify and generate new business opportunities through market research, cold calling, emails, references, and networking.
- Connect with potential customers and understand their business and technical requirements.
- Promote Robro's AI-powered automation, machine vision, and Kiara Web Inspection System solutions.
- Conduct customer meetings, product presentations, and technical discussions.
- Coordinate and assist in product demonstrations and trials at customer locations.
- Explain product features, benefits, and technical capabilities to customers.
- Prepare quotations, proposals, and other sales-related documents.
- Follow up with potential customers, track enquiries, and maintain regular communication throughout the sales process.
- Build and maintain strong relationships with existing and prospective customers.
- Coordinate with Engineering, Installation, and Customer Support teams to address customer queries and technical requirements.
- Participate in customer visits, site assessments, exhibitions, and industry events.
- Research market trends, competitor activities, and potential business opportunities.
- Maintain customer information, leads, opportunities, and follow-up activities in Zoho CRM.
- Work towards achieving individual sales targets and business development goals.
- Ensure proper coordination with internal teams after order confirmation for smooth project execution.
Requirements
Must-Have Qualifications
- Bachelor's degree in Engineering, preferably Mechanical, Electrical, Electronics, Instrumentation, or a related technical field.
- 1–3 years of experience in B2B Sales, Technical Sales, Industrial Sales, or Business Development.
- Basic understanding of industrial equipment, automation, manufacturing processes, or technical solutions.
- Good communication, presentation, negotiation, and interpersonal skills.
- Ability to understand customer requirements and explain technical products in a simple and effective manner.
- Experience in lead generation, customer handling, follow-ups, and sales conversion.
- Basic knowledge of MS Excel, MS Office, and CRM tools.
- Self-motivated, target-oriented, and willing to learn new technologies.
- Willingness to travel for customer meetings, site visits, product demonstrations, and exhibitions.
Preferred Qualifications
- Experience in industrial automation, machine vision, or technical solution sales.
- Exposure to textile, technical textile, or manufacturing industries.
- Experience in selling industrial machinery, equipment, or technical products.
- Basic knowledge of AI-based automation and industrial inspection systems.
- Experience working with OEMs, manufacturers, or industrial customers.
- Knowledge of Zoho CRM or any other CRM platform.